About Toronto Community Housing Corporation
Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.
Vacancy Type: Full-time Permanent
Salary/Hourly Range: $26.47 - $28.85
Work Details (Days/Hours): Monday – Friday 35 hours per week
Hybrid Eligible Yes
Affiliation: CUPE Local 79
Division and Department Finance – Accounts Payable
Location: 35 Carl Hall Road, Toronto
Number of Vacancies: 1
Existing/New Job: Existing
Grade:
Vacancy Status Existing
Candidate List or Eligibility List: Candidate List
What we offer
In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:
- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three weeks paid annual vacation days, increasing with years of service;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
Make a difference
Do you see yourself working for one of the largest social housing providers in North America that is dedicated to improving the lives of its residents? Are you a dynamic, service oriented individual who is eager to learn and expand on current skill sets within Resident and Community Service? If this sounds like you, then we have an opportunity you won’t want to pass up!
The Clerk Grade 5 will perform a variety of clerical duties in support of the effective and efficient administration of operations within at Toronto Community Housing.
What you’ll do
- Perform filing, typing, mail and courier services, and other related clerical tasks.
- Log incoming facsimiles, courier material and delivers to appropriate staff.
- Check daily incoming mail for Tenant Parking Registration and Cancellation Forms from different Operating Units (OU) Offices and updates HMS records as needed.
- Date stamp, reviews and inputs submitted TCHC documents and follows-up on missing documentation as required.
- Maintain up-to-date records related to non-tenant parking clients
- Maintain and prepares reports from manual or electronic files and databases.
- Photocopy and collates documents for distribution, mailing and filing.
- Assist department staff as required.
- Sort and files correspondence, records, and various documents.
- Process incoming and outgoing mail, manually and electronically.
- Respond to general enquiries in person and on the telephone.
- Complete all non-tenant parking registrations for walk-in clients.
- Refer other enquiries to appropriate staff, takes messages and pages staff, as necessary.
- Type form letters, invoices, requisitions, forms, labels, tabs, etc.
- Cut, collates, folds, punches, staples, binds, and packages documents and reports using electric cutting, collating and folding machines, plastic binding machine and hole drill in large quantity printing operations.
- This position may require the ability to travel to various work locations in a timely manner.
What you’ll need
- Considerable office experience performing various clerical duties
- Ability to perform routine office duties.
- Ability to type and prepare basic clerical records.
- Ability to lift objects up to 50 lbs.
- Basic knowledge of computerized office systems, including computers, fax machines, photocopiers, scanners, printers, etc., with practical application in word processing, data entry and other software packages
- Basic knowledge of standard office practices and procedures
- Good interpersonal skills
- Good communication skills
What’s next
Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.
Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.
Thank you for your interest in Toronto Community Housing
We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!
Once you have submitted your application successfully, you will receive a confirmation email. We encourage you to check out our careers page often, as new opportunities become available on a regular basis.
Our commitment to equity, diversity and inclusion
We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well-maintained, affordable homes for tenants.
TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at
[email protected].
Accessibility for applicants
Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.
We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.
If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at
[email protected] or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.
We use AI technology through the use of pre-screening questions to assist in the screening process.
