243 Consumers Road, Toronto, Ontario, M2J 4W8
Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.
Why this role is important?
The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.
We are hiring a Senior Analyst, Loyalty & Insights
Reporting to the Senior Manager Loyalty & Consumer Insights, the Senior Analyst will play a key role in developing our 1 to 1 promotional strategy at Shoppers Drug Mart & Joe Fresh.
What You'll Do:
Develop robust A/B testing strategy for 1 to 1 promotional campaigns, and translate test results into operational targeting models
Develop customer segmentation and attribute models to help optimize and drive 1 to 1 marketing decisions
Present recommendations on 1 to 1 marketing strategy to senior leaders
Support marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy
Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results. Extrapolate and interpret appropriate information to deliver value add recommendations
Build SQL queries to retrieve data from data warehouse for various reporting, operational, and analytical needs
What You'll Need:
University degree in Mathematics, Engineering, or Computer Science
Comfortable in SQL, and at least 1 general programming language (VBA or Python ideal)
Advanced knowledge of MS Excel
Demonstrated strong business acumen
1-2 years professional experience
We are increasing our customer focus, leveraging our unique insights through a consultative approach with internal and external partners. You will get a sense of the big picture here, and a chance to contribute substantially early on.
Success in Analytics at Shoppers Drug Mart is not only about being strong analysts – but it is an opportunity to prove your business sense, develop strong communicative skills and work on high profile programs to drive performance and smart change.
And on top of that, every year, Shoppers Drug Mart employees at Central office, and in the stores of our Associate Owners, contribute more time, money and effort to great charitable causes across Canada.
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Type of Role:
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.