About Us
Mayfair Services is a busy neighborhood shipping and business services store offering courier solutions with FedEx, DHL, Purolator and other major carriers, along with document services including printing, copying, passport photos, and notary / authentication support.
We are looking for a reliable, detail-oriented Customer Service Representative who enjoys helping customers and working in a fast-paced retail environment.
Responsibilities
- Assist customers with domestic and international shipping (label creation, packaging guidance, rate quotes)
- Process shipments with major courier systems (FedEx, DHL, Purolator, etc.)
- Handle printing, scanning, copying, and passport photo services
- Process payments and manage POS transactions
- Answer phone inquiries and provide accurate service information
- Maintain a clean and organized store environment
- Support daily operations and inventory management
Requirements
- Fluent in English and Mandarin or Cantonese (required)
- Strong communication and customer service skills
- Comfortable using computers and learning shipping software
- Detail-oriented and able to multitask
- Retail or shipping experience is an asset (training provided)
- Legally authorized to work in Canada
Preferred Qualifications
- Previous experience in shipping, courier, or print services
- Experience handling cash and POS systems
What We Offer
- Stable work environment
- On-the-job training
- Supportive team atmosphere
To Apply:
Please submit your resume through Indeed or apply in person at Mayfair Services with your resume.
Job Types: Full-time, Part-time
Pay: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Flexible schedule
Work Location: In person
