Spectrum Health Care is a fully accredited provider of home health care services dedicated to exceptional services, quality and professional development. The Home Support Supervisor (RPN/RN)leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching and performance management.
- Demonstrates behaviours in all interactions with Patients, Health Care Partners, colleagues, management staff and the public that is consistent with the Values of Spectrum Health Care.
- Fulfills the responsibilities of the Competent Supervisor in keeping with the Occupational Health and Safety Act.
- Leads a team of Personal Support Workers to provide efficient qualified personal care to Patients in a home setting.
- Assesses Patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes.
- Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action.
- Gathers, records and analyzes Patient and employee feedback and maintains an awareness of key indicators such as: caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels and performance appraisal completion rates.
- Ensure that all Patient concerns and complaints are addressed and documented in a timely manner.
- Promotes Spectrum Health Care through participation in local healthcare or business committees as well as community events.
- Participates in ongoing internal and or external continuing education for personal development.
- Work is performed in both a corporate and home office setting.
- Shift work including weekends and evenings and on call duty may be required.
- Extensive local travel is required to meet with Patients and Personal Support Workers.
- Minimum of three years experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting.
- Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format.
- Ability to work independently and effectively lead a team.
- Ability to write reports and communicate effectively in writing and verbally.
- Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation and evaluation.
- Current registration with the Colleges of Nurses of Ontario.
- Valid driver's license and has reliable vehicle.
- Computer knowledge and has the ability to learn proprietary software. Proficiency in Microsoft Word preferred.
Commensurate with experience.
We thank all applicants, however, only those individuals selected for interviews will be contacted.
Please note that successful applicants will require a current Police Reference Check suitable for working with the vulnerable sector prior to commencing employment.
If you require accommodation because of a disability through the recruitment process, please contact Human Resources at 416-964-0322 for assistance.
Job Type: Contract