Remote Opportunity | 3 Weeks' Vacation | Paid Personal & Wellness Days | 100% Employer Paid Benefits
As one of Canada's top insurance broker, Western creates security and provides customized insurance solutions to over 1 million Canadians. For over a century, we've secured our neighbors’ future by building enduring relationships and staying true to our Guiding Principles - Truthfulness, Fairness, Value, Loyalty - and customer-centric values.
Business Operations Analyst - Remote work opportunity
As a Business Operations Analyst , you will be responsible for developing & implementing operational and business process efficiencies & provide analytical support to the business. This role requires demonstrated experience in executing and implementing enterprise-wide strategic and tactical business initiatives, coupled with sound business acumen and customer focus.
Support Business Leadership in the analysis, research, planning and delivery of strategic business initiatives
Working with cross functional teams in the implementation of initiatives ensuring alignment with operational mandates
Initiating and driving the change management process to shape organizational understanding of proposed changes and establish support from key stakeholders
Connecting with key internal and external resources to develop ideas, best practices, and ensure diversity of thought in development of innovative solutions
Drafting clear and concise documentation for tactical and strategic sales related initiatives including but not limited to business requirements, tracking and reporting timelines, business cases etc.
Monitoring performance of identified improvements, facilitating delivery and collaborating with necessary business groups and all levels of the Business leadership group
Monitoring and reporting on progress of operational initiatives
Participating in and facilitating business integration workshops
Providing Operational support as needed
Our Team Environment
Our customers come from all walks of life, and so do we. It's the unique contributions of all Western team members that drive our success. We hire talented people from a wide variety of backgrounds because we know that it makes our company stronger. If you share our values, you'll find a home among our 1,800+ team members.
University degree/diploma in related field, or equivalent combination of education and experience
Minimum 5 years’ operations experience in the insurance industry or relevant multi-faceted experience in other financial services organizations or an internal consulting role
High attention to detail and understanding of customer focused decision making and sales targets, verbal and written communication.
Strong Microsoft Office skills including Excel, data interpretation & process mapping skills
Prior experience with business integrations as asset
Your safety is our top priority. In accordance with Canadian Health Authority recommendations we have taken steps to ensure the safety of all employees working in our branch offices. Currently, our work environments may look different than usual, however we are committed to supporting our clients and the communities in which we operate.
Hours: Full Time, 37.5 hrs/week
Location: Remote position – Western Canada
Requisition #: 69861
Western takes pride in providing programs that add value to our people’s lives – after all, they are our greatest asset! Eligible employees are offered competitive compensation packages consisting of 3 weeks’ vacation, paid personal days, paid wellness days, company matching investment and savings programs, and 100% employer paid group benefits which includes a health care spending account.
Western Financial Group has its own charitable foundation, Western Financial Group Communities Foundation.