Company Overview
"ALBERTA HARDWARE and ALBERTA FIREARMS is a trusted hardware store offering a diverse inventory to meet the needs of our community. We are committed to providing excellent service and a wide range of quality products to help our customers succeed in their projects."
Summary
"Join our team as a Firearms Department - Customer Service Representative Firearms Department at our location in Alberta. In this role, you will be the friendly face and helpful voice that assists our valued customers, ensuring they find the right products and have a positive shopping experience. Your contribution will support our mission to deliver exceptional service and build lasting relationships."
Responsibilities: IF YOU DO NOT HAVE A CURRENT PAL, DO NOT APPLY
" Greet and assist customers in a courteous and professional manner.
- Manage customer inquiries via phone, email, and in person.
- Enter data accurately into our systems to track sales and inventory.
- Promote products through upselling and suggestive selling.
- Maintain a clean and organized work environment.
- Collaborate with team members to ensure smooth store operations.
- Address customer concerns promptly and effectively."
- An interest in firearms a must, training to mount and bore sight scopes available
" Proven experience in customer service or retail environment.
- Excellent communication skills in English
- Ability to handle multiple tasks efficiently and accurately.
- Strong analysis skills for understanding customer needs.
- Friendly phone etiquette and professional demeanor.
- Ability to work well within a team and independently."
- Must have a valid PAL before applying
- Forklift experience an asset
"Eager to bring your customer service expertise to a dynamic hardware store? Apply now and become part of our dedicated team committed to serving the community with pride!"
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
