Job description:
Booking Agent/Administration Support (Remote Position)
Location: Remote, but must live in the Lower Mainland of BC
**(applicants outside of the Lower Mainland will not be considered)**
Shifts: Saturday to Wednesday, 8:00am–4:30pm (possible flexibility on the days, for the right candidate, however Saturday and Sunday will always be included)
Westside Pest Control delivers high-quality pest control services with a focus on low environmental impact. Our mission is to build strong customer relationships while maintaining a positive, rewarding, and team-oriented work environment.
What We’re Looking For:
We’re seeking a detail-oriented person to join our team in a multifaceted role. If you are someone who enjoys variety, has strong organizational skills and takes pride in doing things well this could be the right fit for you.
Key Responsibilities:
- Administrative Support: Data entry, job verification and projects, delegated by management.
- Client Coordination & Communication: Respond promptly and professionally to phone calls and emails.
- Scheduling: Book appointments, optimize technician schedules and routes to ensure efficient service delivery.
What You Bring to the Table:
- Strong Attention to Detail: Consistent accuracy in data entry, scheduling, and communication.
- Customer Service Excellence: Friendly, empathetic communication style with a focus on client satisfaction and follow-through.
- Tech-Savvy: Comfortable navigating multiple platforms and adapting quickly to new systems.
- Independent & Reliable: Dependable, self-motivated, productive and able to stay organized while working remotely.
- Team Player: Collaborative mindset with a willingness to step in and support where needed.
What We Offer:
- $21/hr + commission opportunities
- Extended Health Benefits, Dental and Vision Care
- Bonuses
- 3 weeks paid vacation
- Work from home
- Paid Birthday Off
- Staff Events
- An opportunity to be part of a supportive, like-minded team with a positive work culture.
If you’re ready to join a team where your customer service expertise and multitasking skills will shine, apply now and become part of the Westside Pest Control family!
****We are only hiring applicants who live in our service area. Applications from outside the Lower Mainland,BC will not be considered****
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home
Education required:
Experience:
- Administrative: 2 years (required)
- Customer service: 2 years (required)
Location:
- Lower Mainland, BC (required)
Work Location: Remote
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Administrative: 2 years (required)
- Customer service: 2 years (required)
Location:
- Lower Mainland, BC (required)
Work Location: Remote
