Medical Education and Credentialing Assistant
Grand River Hospital
Kitchener, ON
Job Description

Full-time Medical Education and Credentialing Assistant

Joint Chief of Staff Office

Monday to Friday – Days, with flexibility in hours required (Alternating location)

The Medical Education and Credentialing Assistant will have two primary duties: supporting the medical education activities at Grand River Hospital (GRH)/St. Mary’s General Hospital (SMGH) and assisting with credentialing and recruitment process for Professional Staff at both GRH and SMGH.

The Medical Education role will be primarily dedicated to supporting the Chief of Academic Affairs and coordinating the medical educational activities within GRH and SMGH. This individual will also provide administrative support for the role of the Clinical Teaching Unit Director in developing and organizing the Medicine CTU as a high quality clinical teaching environment.

The Credentialing role will assist the Medical Affairs Coordinator with coordinating the credentialing and re-credentialing of all Professional Staff and supporting the physician recruitment and onboarding process for both GRH and SMGH. In addition, this individual will provide administrative support to the Chief of Emergency Medicine.

The successful candidate will be required to travel between GRH and SMGH, and also the Waterloo Regional Campus of the Michael G. DeGroote School of Medicine.

  • Post-secondary diploma required or equivalent combination of education and experience
  • 2 – 3 years’ administrative experience in a similar role required, preferably in a healthcare setting
  • Excellent knowledge and proficiency with the Microsoft Suite (including Word, Excel, Access, PowerPoint, and Outlook); emphasis on developing and maintain Access databases to develop queries and reports
  • Demonstrated ability to work independently in the coordination of information from multiple sources with ambiguity, prioritize work in a busy setting, set objectives and manage time
  • Excellent written and verbal communication skills with the ability to foster good working relationships with physicians, medical learners, hospital staff, patients and external organizations
  • Demonstrated flexibility, reliability and ability to maintain confidentiality
  • Excellent organizational, accuracy and attention to detail and time management skills with the ability to prioritize
  • Good attendance record