Veterinary Receptionist/Assistant
Peach City Animal Hospital is seeking an energetic, compassionate, outgoing, and dependable Veterinary Receptionist/Assistant to join our team. This role is ideal for a dedicated professional who enjoys working with both people and animals and takes pride in creating a welcoming, positive experience for clients and their pets.
The successful candidate will play an important role in supporting our clinical team and ensuring the smooth day-to-day operation of the hospital. We are looking for someone who is compassionate, highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced veterinary healthcare environment.
Position Overview
We are seeking a friendly, reliable, and detail-oriented individual with exceptional customer service skills and the ability to thrive in a busy clinical setting. This position is responsible for client communication, reception and administrative duties, patient record management, and assisting the veterinary team as required.
Previous experience in a veterinary clinic, animal-care, or medical environment is preferred. Laboratory experience would be considered a valuable asset.
Key Responsibilities
- Welcome clients and their pets warmly and professionally, creating an exceptional first and last impression.
- Answer telephone calls, schedule appointments, and respond to client inquiries in a timely and professional manner.
- Maintain accurate, complete, and well-organized patient records, including updating medical histories and client information.
- Assist with client check-in and check-out procedures.
- Process payments and maintain accurate billing records.
- Provide support with laboratory tasks and assist with diagnostic and treatment procedures as required.
- Communicate clearly and compassionately with clients regarding treatment plans, follow-up appointments, medications, and home-care instructions.
- Maintain a clean, organized, and welcoming reception and client area.
- Assist the veterinary team with administrative and operational duties to support efficient clinic workflow.
- Contribute to a positive, respectful, and collaborative workplace environment.
Qualifications & Skills
- Previous experience in a veterinary clinic, animal-care facility, or medical setting is preferred.
- Excellent verbal, written, and interpersonal communication skills.
- Strong customer service skills with a friendly, approachable, professional, and calm demeanor.
- Professional appearance and polished presentation.
- Ability to multitask, prioritize responsibilities, and adapt effectively in a fast-paced and frequently changing environment.
- Strong organizational skills and exceptional attention to detail.
- Ability to work independently while also contributing effectively as part of a team.
- Resourceful, self-motivated, dependable, and eager to learn.
- Excellent telephone etiquette, active listening skills, and compassionate client communication.
- Ability to handle challenging or sensitive client concerns with patience, empathy, and professionalism.
- Proficient computer skills and the ability to learn new software and practice-management systems quickly.
- Strong time-management skills, initiative, and a willingness to assist, mentor, and support fellow team members.
Why Join Peach City Animal Hospital?
This is an excellent opportunity to become part of a compassionate and supportive team dedicated to providing exceptional veterinary care and outstanding client service. You will work alongside professionals who value teamwork, integrity, communication, professionalism, and a positive attitude.
If you are passionate about animal care, enjoy working with people, and are ready to contribute to a dynamic veterinary team, we would love to hear from you.
How to Apply
If you are ready for the challenge and believe you would be a great addition to our team, please forward your resume to us for consideration.
We appreciate the interest of all applicants. Only candidates selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $18.50-$21.50 per hour
Benefits:
- Extended health care
- On-site parking
- Store discount
Application question(s):
- Please briefly describe your previous experience in a similar veterinary, medical, animal-care, or customer-service role. What skills, experience, and personal qualities make you an ideal candidate for the Veterinary Assistant/Receptionist position?
Work Location: In person
