This is an entry level position in the rooms division. Supporting the room attendants and the senior housekeeping team, their job includes stocking guest rooms and performing light housekeeping in public spaces. For those looking to advance promotion opportunities and training exist.
Job Requirements:
Professional, articulate, friendly, and punctual
Possesses and exhibits the drive to provide exceptional service with an eye for detail
Flexible hours are required (able to work days, nights, weekends, holidays)
Must be able to perform a physical job for 5-8 hours; bend, push, pull; lift 30 lbs
Professional appearance appropriate for a luxury hotel
Skills:
Must work well in a team environment
Attitude:
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations
Must be flexible and able to adjust to meet the changing needs of guests
Must maintain a level of professionalism and communicate effectively
Must show enthusiasm for the job, the restaurant and the hotel
Must be considerate, patient and willing to help out fellow employees
Must have a good self-image
Must be able to tolerate pressure and work calmly and efficiently during busy times.
Possess the highest work ethics, personal morals and honesty beyond reproach
Duties:
Distribute linen, towels and room supplies using wheeled carts or by hand
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
Replace dirty linens with clean items
Store all dirty laundry in line with company policy
Monitor guest laundry bags
Respond to guest queries and requests
Respond to calls for housekeeping problems such as spills, broken glasses
Deliver any requested housekeeping items to guest rooms
Remove room service items
Ensure confidentiality and security of guest rooms
Follow all company safety and security procedures
Report any maintenance issues or safety hazards
Observe and report damage of hotel property
Perform additional duties as required
Job Type: Full-time
Pay: $18.70 per hour
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Work Location: In person
