Purpose:
Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional experiences and enhance the quality of campus life in alignment with the University's core values.The Custodial Site Supervisor reports to the Assistant Manager, Custodial Operations and assists with the day-to-day coordination of housekeeping and cleaning services for 14 residence buildings on the Keele Campus. There are 8 Undergraduate Residence buildings that comprise of 2,250 bed spaces that include self-contained suites, single & double rooms and common shared facilities. The York Apartment Residences comprise of 1,300 self-contained units in six buildings. This position assists the Assistant Manager to plan and allocate resources for the daily operation of the buildings which includes but is not limited to year-round turnovers for conference and hospitality operations. This position includes adherence to all applicable legislation under the Residential Tenancies Act. This position is responsible for the day-to-day allocation of work assignments, site inspections and coordination of contract services such as pest control, carpet cleaning and contract cleaning, as required.
Education:
Post secondary diploma in a related field
Valid 'G' class Ontario Driver's License in good standing required
Experience:
3 years of recent and directly related experience in housekeeping or custodial services
1 year of management of supervisory experience, preferably in a unionized environment
Experience in a post-secondary student residential setting is an asset
Knowledge
Thorough knowledge of cleaning systems and quality assurance programs, including washroom & floor care, chemical products and use of custodial equipment and tools
Knowledge of inter waste / recycling management
Knowledge of electronic access controls
Knowledge of applicable legislation and Collective Agreements
Knowledge of StarRez platform is an asset
Skills
Effective oral & written communication skills
Exceptional customer service skills
Demonstrated leadership & problem-solving skills
Effective organizational skills with excellent attention to detail
Ability to thrive in a high-volume environment
Knowledge of and ability to use Office 365 platform applications (ie. Outlook, Word, Excel) and asset tracking programs (ie. Maximo) at a beginner level
Experience using mobile applications
Respects diversity and promotes inclusion in the workplace, contributes to an inclusive and diverse team-based, positive work environment. Recognizes diversity of abilities and adapt content, tone, medium, and style to audience to be inclusive. Committed to continuous learning and skill building in diversity, inclusive and cultural competence
Additional Notes:
Significant amounts of time spent traveling between and walking around residence buildings to follow up on projects, conduct site inspections and responding to building and staff issues.
Exposure to cleaning chemicals and construction zones
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.
