Opta Precise Services LP
Residential Loss Control Inspector - Full-time (London, ON)
The Loss Control Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability. As a Residential Loss Control Specialist, you are responsible for assessing residential properties and determining risks.
Competencies required to succeed
Strong customer service orientation
Excellent communication skills, both written and oral
Strong self-initiative, prioritization and time management skills
Well organized and thorough
Curious and inquisitive with an interest in learning
Access the internal systems and take ownership of inspection files
Schedule appointments with clients to visually assess the properties (about 10% time allocation) at a mutually convenient time
Travel to the properties, tour and assess for risk features (about 50% time allocation)
While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks
Converse with the owners to understand the history of the property, any risks, and answer any questions they might have
Prepare a detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40% time allocation)
To the District Manager:
Reports have no errors or omission and provide accurate details of assessment results
Contribute to team’s overall revenue goals
Continually expand your expertise so you can assess more complex properties.
To the owners of the assessed properties:
You have the tact and professionalism for convenient, excellent experiences
Your regularly provide value added services within you role and expertise
Education, knowledge and experience required
Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or bachelors degree)
Experience with building codes, fire services, construction and maintenance will be an asset
Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports.
Skillful communication techniques for customer service and report writing.
Experience as an underwriting assessor or in the insurance field preferred.
Ability to work autonomously since most of our Loss Control Specialists are home-based.
Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle (25%). National runs at least once per year.
Entering residences requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.