QC Lead Investigator
Toronto, ON

Our leading pharmaceutical client is looking for a Quality Control Lead Investigator who has an understanding of process/facility equipment, biological testing, cGMP, root cause analysis, and technical writing skills. He/She will be responsible for identifying root cause of failures, writing and managing the non-conformance investigations, remediation actions and implementation of the associated improvement for Quality Control department.

This is a full time contract opportunity, located in Toronto.


  • Develops an investigation strategy
  • Determines appropriate analytical tools, process walks and reviews or analyses required to determine root cause or identify all the possible root causes
  • Works with the QO Departments (shop floor, validation) and collects data and writes/reviews drafts for non-conformance reports
  • Identify recurrent issues or themes and develop improvement plan with area management or other stakeholders
  • Work with the Quality Control teams to ensure actions are assigned to the appropriate departments/individuals and followed up on
  • Responsible for the deviation investigation report
  • Determines when investigations are complete and prepares the report for review and approval.
  • Prepare pre-read documentation to support regulatory inspections and other reviews if applicable
  • Work with QC Management to identify and develop process improvements to remediate risks, improve investigations or avoid future non-conformances.


  • Bachelor’s Science degree in Biological Science or relevant discipline with appropriate experience.
  • At least 4 years in a Laboratory Testing/Pharmaceutical Manufacturing/Manufacturing Technology/Quality Operations, or similar role
  • High level of knowledge of cGMP in pharmaceuticals/biologicals
  • Thorough knowledge and experience of quality control testing for biological products in an industrial setting.
  • Working knowledge of the facility, equipment and utility systems (HVAC, refrigerator, freezer, incubators, etc.)
  • Knowledge and experience with root cause investigational approaches
  • Good problem solving skills and documentation skills
  • Must possess excellent communication and organizational skills
  • Excellent technical writing skills
  • Six-sigma or other root cause training and experience an asset
  • Knowledge and experience with multiple software programs such as Trackwise, Phenix an asset
  • Working knowledge of HSE and Quality Systems
  • ASQ Certification an asset

Job Type: Contract