Who we are:
Markham Stouffville Hospital Corporation is a large community hospital with three sites – Markham, Uxbridge and our new Reactivation Care Centre that has a reputation for excellence in progressive community care. Having recently completed an expansion and renovation project, the hospital is uniquely positioned with cutting edge technology, expansive new facilities and a supportive and welcoming community. With a focus on patient experience, safe, high quality care and innovation, our dedicated team of physicians, staff and volunteers provides care to over 300,000 patients a year. The hospital has capacity to grow a number of programs and services as we evolve to meet the needs of our growing community. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
Who you are:
You are an innovative and patient centered individual who provides excellence within their profession
You are a team player with excellent communication, critical thinking and customer service skills
You have vision, flexibility, transparency, honesty and practicality
You are organized, accurate, able to multi task and meet deadlines
You support the patient experience, your colleagues and others cultural and spiritual beliefs
What we need:
The Unit Secretary is a valuable member of the Childbirth and Children’s Centre and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration.
The clerical aspect of the role includes: patient registration, filing, recording, organizing and entering physician orders into the computer, photocopying, faxing documents, reordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently.
The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and giving information related to patient care as authorized by a Registered Nurse.
The successful candidate must be available to work a variety of shifts; days, evenings, nights, weekends and Statutory holidays. Please note, schedules may change based on departmental needs.
What you Bring to MSH:
Previous hospital unit secretary experience
Experience in a Maternal/Child Unit is required
Sound knowledge of medical terminology
Proficient computer and typing skills
Strong customer service, interpersonal and written and verbal communication skills
Ability to prioritize and manage multiple demands in a fast pace environment
Strong critical thinking, problem solving and decision-making skills with a high attention to detail
Excellent organizational skills
Demonstrated ability to work effectively within an interprofessional team as well as independently
Demonstrated good attendance and performance record with the ability to maintain this same standard
Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources