This is a frontline position and the successful applicant will be the primary contact for patients with our office. Impeccable written and spoken English is a must.The successful applicant must possess excellent customer service skills and demonstrate the following abilities:
- Highly motivated and a positive team player
- Excellent communication and organizational skills
- Exceptional sales and marketing experience
- Excellent telephone communication skills
- Meticulous attention to detail
- Integrity and a focus on patient safety
Duties include but are not limited to:
- Answer the phone and schedule appointments
- Triage referrals and book clinics appropriately
- Book follow-up appointments with patients
- Update, file and maintain patients' medical records
- Register new patients and update existing patient demographics
- Facilitate patient flow by notifying staff of patient's arrival or delay
- Respond to patients, prospective patients, and visitor inquiries in a courteous and professional manner
- Keep medical office supplies adequately stocked
- Maintain cleanliness of reception area, waiting room and exam rooms
- Answer Incoming calls with appropriate delegation and follow-up
Applicants MUST have experience with an EMR system.
Please Do NOT call our office about your application.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Expected hours: 38 – 40 per week
Additional pay:
Benefits:
Flexible language requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (required)
Experience:
- Medical office: 1 year (required)
Language:
Licence/Certification:
- MOA Certification (required)
Work Location: In person
