The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.
If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.
We are seeking a full-time Housekeeping Supervisor to join our housekeeping team! This position will play an essential role in providing guidance, support, and leadership to the afternoon housekeeping team while overseeing the day-to-day operations of the shift. Additionally, this role is responsible for ensuring high standards of cleanliness are consistently maintained and that team members are supported in delivering exceptional service that meets or exceeds member expectations. This role offers a great opportunity to combine your leadership and hands-on operational experience in a dynamic, customer-focused setting.
Responsibilities:
- Lead and support the housekeeping team by fostering a safe, engaging environment, providing coaching, conducting meetings, and managing performance through regular feedback and evaluations
- Assign daily tasks, set priorities, and provide clear direction and support to housekeeping team members to ensure efficient operations and high standards of cleanliness
- Oversee daily operations, including scheduling, staffing levels, task assignments, and responding to cleaning requirements from function sheets
- Maintain high cleanliness standards by conducting inspections, ensuring proper training, and supporting staff with hands-on assistance when needed
- Manage inventory, supplies, and equipment, including organization of supply areas, monthly counts
- Collaborate with other departments, address member feedback promptly, and ensure continuous improvement of service standards and overall experience
- Ensure daily housekeeping operations meet the Glencoe Health and Safety standards and the Alberta Occupational Health and Safety regulations
Qualifications:
- 3-5 years of leadership experience, ideally within housekeeping, hospitality, or recreational settings
- Post-secondary education in Hospitality, Business, or a related field considered an asset
- Proven ability to take initiative, exercise sound judgment, and make effective decisions autonomously
- A diplomatic, outgoing personality with an ability to foster relationships with members and employees
- Demonstrated experience supervising, coordinating, and working within a diverse team environment, with strong conflict resolution and interpersonal skills
- Experience in recreational or multi-use facilities, with knowledge of cleaning equipment and chemicals
- Team-oriented, able to perform under pressure, with high integrity and professionalism
Why choose us:
- An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
- Numerous opportunities for personal and professional growth including training and development
- Delicious, fulsome employee meals prepared daily
- Employee referral program that rewards the additional talent you bring
- Numerous employee recognition programs to reward you for your incredible efforts
- Comprehensive health and dental benefits available for you and your family
- An Employee/Employer contributed to RRSP plan
Additional Details:
This is a full-time position that reports to the Director of Housekeeping. The successful candidate will be required to supervise the afternoon shift which is typically between 2-10:30pm. The Housekeeping Supervisor may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.
The successful applicants will be required to complete a background check as well as Respect in the Workplace certification prior to commencing employment.
Qualified applicants are invited to submit their cover letter and resume to [email protected] by July 1, 2026.
Applicants must be legally eligible to work in Canada. The Club does not provide assistance with obtaining Canadian work authorization.
Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org or at www.glencoejobs.org.
We thank all applicants for their interest in working for the Glencoe Club, although only short-listed candidates will be contacted directly.
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Job Types: Full-time, Permanent
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
