Reporting to the Manager, HRBP, this individual will be responsible for completing administrative duties for the Canadian HR department and entry-level HR Business Partnership. This includes being the first line of contact for any HR inquiries and providing day-to-day support for employees and managers. Those with an aptitude for learning, being resourceful, and detail-minded will do well.
Job Responsibilities
- Build and maintain effective working relationships with all departments and levels throughout RESA Power. Be a Human Resources (HR) contact and trusted advisor for managers and employees.
- In partnership with HR Operations, coordinate and conduct new hire onboarding and orientation sessions, along with offboarding employees (conducting exit interviews, advising payroll and benefit questions as it relates to last day of work)
- TN Visa and Immigration support (process visas internally).
- Responsible for Benefits and RRSP administration for nonunion employees including enrollments, terminations. Ensuring payroll and HR Operations is notified regarding changes.
- Partners with vendor to run enrollment Module. Manages communications from the system and audits elections.
- Audits and ensures all New Hires eligible for benefits have elected and/or waived benefits. Ensures employees who waive benefits are enrolled in company provided benefits.
- Partners with HR Operations and Payroll to ensure deductions are updated; Communicates with Broker to ensure vendor record(s) are accurate.
- Ensures employees coverage is terminated as per company benefit and governmental guidelines with Broker, Vendor and HRIS system.
- Ensures vendor file feeds are accurate and reflect accurate coverage levels and dependent information.
- Audits all benefit bills. Reports and resolves discrepancies with Broker and reports findings to Manager, HRBP.
- Project Management support for New Acquisitions:
- Support in the integration of new acquisitions into the company, including new offer letters, UKG support, RRSP and Benefit transition support.
- Under the direction of the Manager, HRPB, coordinate with various departments to align processes, policies, and systems for newly acquired entities within set timelines.
- Provide daily support to new business unit’s post-acquisition.
- Provide day-to-day HR support, including employee relations, performance management, and compliance, HR admin functions, confirmation of employment letters, Promotion Letters, Position Change Letters, annual merit letters
- Act as a point of contact for employee inquiries and issues, providing guidance and resolution. Respond to Canadian specific inquiries received in the HR inbox. Cross training on UKG for Canada.
- HR Metrics and Reporting: send monthly reports to leadership. Support in data analytics including Employee pulse surveys, exit interview data, employee dashboard information, etc.
- Assist in the implementation and management of HR policies and procedures.
- Ensure compliance with all federal, provincial and local employment laws and regulations.
- Participate in career fairs and recruitment events in partnership with Talent Acquisition.
- Other duties as assigned.
Required Experience and Qualifications:
- Bachelor’s degree in related field or equivalent experience and minimum 3 years of related experience.
- Demonstrated ability to deliver results while working in a fast-paced, change-driven environment.
- Demonstrated advanced proficiency in MS Office applications. Experience using, maintaining, upgrading and reporting from an HRIS system required.
- High degree of attention to detail.
- Strong project management skills.
- Excellent business partnering and interpersonal skills. Able to establish rapport with individuals from diverse backgrounds and experience.
- Excellent analytical and problem-solving skills. Able to develop and interpret data to make sound decisions, Proven continuous improvement experience.
- Flexible and innovative; the ideal candidate brings a positive, high-energy attitude with strong customer service skills.
- Excellent verbal and written communication skills. Able to tailor communication style with all levels in the organization.
- Action oriented with the ability to prioritize and perform multiple tasks simultaneously. Able to meet deadlines and follow up with external and internal customers promptly.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
- We pride ourselves on our integrity and expertise. We don’t cut corners.
- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
- You conduct yourself professionally, ethically, and honestly.
- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume
unreasonable risk to yourself or the Company.
- You are on time and preplan time off.
- You produce a quality product.
We are customer driven
- Our number one concern is our customers and our long-term relationships with them prove our dedication.
- You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers,
etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
- We are dedicated to growing the company and our employees.
- You understand & apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
- You seek out new assignments and assume additional duties.
- You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
- You efficiently and thoroughly complete assignments.
- You perform work assignments independently.
- You propose new ideas and find better ways of doing things.
We get it done
- We are efficient, reliable and no nonsense. We work hard, but we also play hard.
- You follow through on commitments in a timely way.
- You produce easily understandable and accurate reports that meet customer and/or Company expectations.
- You actively listen. You seek advice and help as appropriate.
- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
- Our leaders are servant leaders. We provide you with the support of a well-run company, but the
connectedness of a family. We collaborate with each other and our customers.
- You collaborate to create the best solutions for each other and our customers.
- You build strong relationships within the team, across RESA departments and locations and with
customers and vendors.
Additional Information
Travel: Up to 20%.
Physical Demands: Lifting at least 25lbs daily. Position requires standing and using computer and/or phone for extended periods of time.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
