At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to foster inclusive excellence which values the strengths, perspectives, and contributions of everyone. McMaster’s profile and stature has evolved to one of the Top 70 Universities in the World and recognition as Canada’s Most Research Intense University. McMaster is recognized as one of the top employers in the Hamilton/Niagara region, and has been recognized as one of Canada’s Top Diversity employers in each of 2019, 2020 and 2021.
Within this context the Employee Health Specialist works within an integrated team environment to support the university community with early & safe return to work, employee family assistance program inquiries, self insured medical leave programs, long term disability, disability related accommodations, occupational injury/illness (WSIB), and supporting employee mental health programming and more.
About the position
We are seeking an Employee Health Specialist to join McMaster University’s Human Resources Team. The specialist provides case management of health related employment matters across a diverse employee population, and multiple employment types, and to provide expert professional guidance to leaders.
The Employee Health Specialist will be accountable for:
The successful coordination of workplace accommodations
Facilitation of return to work for non-occupational and occupation disability leaves.
Providing expert guidance, advice, and recommendations, by coaching leaders in making positive decisions about return to work, accommodations, and evaluating suitability of modified work.
Manage and facilitate all steps of the WSIB processes including return to work, appeals, and tribunal.
Taking strategic and proactive measures to contain costs related to leaves, consistent with best practices in disability management and return to work principles.
Facilitating difficult and sensitive conversations with tact and diplomacy, identifying and resolving conflicts to best support employee health in the workplace.
Collaborating and strategizing with leaders and HR team members regarding complex employee health matters.
Maintaining and gathering statistical data regarding medical leaves for reporting purposes.
Ensuring day to day processes and claims management are executed based on Collective Agreements obligations, Human Rights Policy, and Employment Standard Legislation.
The ideal candidate has demonstrated the ability to balance their sound knowledge of complex employee health matters with an understanding of and impact on the various HR functions. The Employee Health Specialist will have experience in:
Building positive and dynamic relationships with employees, key stakeholders, union representatives and business partners.
Contributing to service excellence and a positive employee experience.
Dealing with highly sensitive employment situations and possesses empathy, compassion, and diplomacy throughout these interactions.
Proactively engaging in dispute resolution to effectively manage claims.
Coaching and supporting leaders through processes and decision making
Developing and delivering training formal/informal – classroom presentations and providing one on one consultation.
What we are looking for
The preferred candidate is a Human Resources professional with a minimum of 5 years of relevant experience working directly with complex employment matters. You are a top performer in your current role with a proven track record of:
Working within a large, unionized environment.
Thorough understanding and demonstrated application of Human Resources legislation: Ontario Human Rights Code, Employment Standards Act, Labour Relations Act, Occupational Health and Safety Act, WSIB Legislation, PHIPPA, AODA.
Proven experience fostering a culture that embraces Equity, Diversity, and Inclusion through the engagement of broad and diverse perspectives to enrich the working environment.
Promoting and supporting Employee Mental Health Strategy
University Degree preferably in Human Resources, Industrial Relations, or Commerce
CHRL designation strongly preferred.
Certified Disability Management Professional Designation (CDMP) or courses in claims adjudication or disability claims management preferred.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.