Grow your career with one of Canada’s fastest-growing companies, Blackbird Security, as we expand our team at the Vancouver, BC headquarters. We're currently seeking an experienced and ambitious Information Technology Specialist to join our team!
Since our establishment in 2015, Blackbird Security has swiftly expanded from coast to coast, serving major retailers, condominiums, warehouses, and, more. Rooted in Vancouver, BC, we seamlessly blend the professionalism of a large corporation with the personalized touch of a small business, specializing in tailored physical security solutions nationwide. Our headquarters team embodies vibrancy and diversity, and we're thrilled to welcome a motivated Employee Relations Specialist to continue to elevate our workplace culture and operational practices.
Role Summary:
We are excited to announce the opening of our first IT position: Information Technology Specialist. This role is crucial in designing and developing a secure IT infrastructure to support our business growth. As the Information Technology Specialist, you will collaborate with various departments to ensure our IT systems are fortified against cyber threats and resilient enough to adapt to evolving technological needs. Your contributions will help create a secure and resilient IT environment, fostering a foundation for the company’s technological advancements.
Your strong technical knowledge in IT infrastructure design, system administration, and cybersecurity will be essential in implementing and maintaining effective IT solutions. Additionally, your ability to communicate effectively, document processes, and manage complex tasks will ensure smooth operations and successful project execution.
The successful candidate will be an independent problem solver with a proactive approach, demonstrating integrity and professionalism in all tasks. With excellent organizational and time-management skills, you will handle multiple priorities efficiently. Possessing excellent interpersonal skills, you will build strong working relationships with various departments and stakeholders. This role operates on a full-time, in-office basis from Monday to Friday.
What you will do
- Design and develop a robust, scalable IT infrastructure to support business operations.
- Fortify IT systems against cyber threats, ensuring security and resilience.
- Collaborate with various departments to understand and address their IT needs.
- Implement and maintain security measures and protocols to safeguard company data.
- Conduct regular risk assessments and security audits.
- Create and regularly review IT policies to reflect current best practices and regulatory requirements.
- Provide technical support and training to employees on IT systems and security practices.
- Lead the integration of new technologies to enhance business operations.
- Oversee the integration of new technology into existing systems to ensure compatibility and efficiency.
- Monitor and manage IT systems to ensure optimal performance and reliability.
- Create and lead a HelpDesk program for IT-related issues.
- Assist in the day-to-day troubleshooting of hardware, software, and networking problems
- Review and support operational projects involving new technology for business development (e.g., vehicle cameras, client technology, drones).
- Oversee Hardware and Software vendor management
- Oversee the management of IT-related office supplies and equipment, including computers, keyboards, and other peripherals, ensuring efficient onboarding and offboarding processes for new hires and departing employees.
- Assist with sourcing, organizing, and tracking all IT assets to maintain an accurate inventory and support office operations.
What you will bring
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 3 years of progressive experience in a similar role supporting various information technology functions.
- Effective communication, documentation, and diplomacy skills when working with senior stakeholders.
- Proven ability to take initiative and work independently.
- Ability to write programming instructions and syntax, using structured programming techniques
- Previous experience with Workforce Management Security Applications (e.g., Tracktik) and recognized certifications (e.g., CompTIA A+) are considered assets.
- Solid understanding of internet technologies, networking, DNS, mail distribution, VPN, and DHCP.
- Strong knowledge of infrastructure architecture, networking, identity security, and storage.
- Experience with system and application upgrades, patch management, performance tuning, and disaster recovery.
- Good understanding of network components and configuration of end-user devices.
- Capacity for multitasking with the ability to set priorities effectively.
- Demonstrated ability to communicate ideas to non-technical audiences in both written and verbal formats.
About Blackbird SecurityJoining Canada's fastest-growing National Security Company is not just a job – it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:
- Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
- Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
- National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
- Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
- Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
- Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.
If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.
We thank you for choosing to work with Blackbird Security Inc. We thank all applicants for their interest in this opportunity; however, only shortlisted candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Vancouver, BC V6H 3V9: reliably commute or plan to relocate before starting work (required)
Experience:
- IT support: 2 years (required)
- IT infrastructure: 1 year (preferred)
- IT project management: 1 year (preferred)
- IT auditing: 1 year (preferred)
Location:
- Vancouver, BC V6H 3V9 (required)
Work Location: In person
