Customer Service Representative
Asurion
Bathurst, NB

Are you looking for a meaningful position with LOTS of opportunity for growth?

Search no more! Become a Customer Service Representative with Asurion.

We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims. You will:

  • Answer incoming calls from customers regarding their insurance policies
  • Walk customers through claim procedures when necessary
  • Provide 1 call resolution
  • Follow up with customers when needed either via email or callback
  • Ensure all company required procedures are followed
  • Provide pertinent and timely information to all customersPERKS:
  • Keep the same shift for 6 months
  • Two weeks of vacation, three sick days and three personal days yearly
  • Two consecutive days off weekly
  • Full benefits after 30 days
  • Free parking

Primary Location: 11 Ocean Limited Way Moncton, NB E1C 0H1

Primary Location: Moncton, New Brunswick Canada

Job Type: Full-time

Experience:

  • customer service: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Language:

  • English (Preferred)
  • French (Preferred)