Oxford College Burlington Campus is looking for a professional Front Desk Receptionist with responsibilities covering a wide variety of clerical office duties in support of campus administration. Responsibilities will include coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and scheduling appointments. Your central goal is to provide outstanding customer service and support. As the ‘face’ of our campus, the successful candidate will be presentable and friendly, with outstanding people skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Job Duties
- Respond to telephone, e-mail, and in-person inquiries from clients and other parties.
- Take and record telephone, e-mail, or written message for staff members.
- Type forms, letters, reports, and memos as necessary.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Organize, maintain, and coordinate office records and files in their proper locations.
- Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.
- Present a positive and professional image of the organization to all visitors, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Ensure all forms and reports are completed as needed.
- Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
- Track and order office equipment and supplies.
- Observe and report any security issues to the Campus Manager.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Perform other job-related tasks as assigned.
Job Requirements
- High school diploma or relevant qualification.
- A minimum of 2 years’ proven experience in a similar role.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office programs.
We thank all those who apply and advise that only those selected for further consideration will be contacted.
Pay: $18.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative: 1 year (required)
Work Location: In person
