Job Overview
We are seeking a dynamic and results-driven Sales Account Manager to join our team. In this role, you will be responsible for managing key client accounts, developing new business opportunities, and driving revenue growth. The ideal candidate will possess strong negotiation skills, excellent communication abilities, and a strategic mindset to foster long-term client relationships. This position offers an exciting opportunity to lead business development initiatives and contribute to the company's overall success in a fast-paced environment.
Sales Responsibilities
- Participate in weekly sales calls, both internally (with the Schep’s sales team) and externally (with current and prospective customers).
- Manage assigned sales leads and customer accounts, ensuring timely follow-up, clear communication, and strong relationship management.
- Build and maintain long-term relationships with key accounts to drive customer satisfaction, retention, and growth.
- Identify opportunities to expand business within existing accounts, including new product ideas and increased distribution.
- Actively search for and cold call new business opportunities.
- Support new customer onboarding, including completing required documentation and coordinating setup with internal teams.
- Serve as the primary point of contact for assigned customers, addressing inquiries, resolving issues, and ensuring a high level of service (AKA Customer Service for the assigned accounts).
- Coordinate closely with internal teams (operations, production, logistics) to ensure orders are fulfilled accurately and on time.
- Track and report on sales activity, pipeline progression, and account performance.
- Assist in preparing for customer meetings, presentations, and business reviews.
Schep’s Responsibilities
- Provide the tools, resources, and product samples needed to support sales efforts.
- Offer ongoing feedback, coaching, and guidance on sales strategy and account management.
- Ensure clear communication regarding product availability, pricing, and operational updates that may impact customers.
Work Expectations
- Full-time
- Standard working hours aligned with business operations, with flexibility as needed to support customers.
- Hands-on collaboration with production and operations teams to build a deep understanding of products and capabilities.
Travel Expectations
(All work-related travel expenses will be reimbursed by Schep’s Bakeries)
- Customer visits: Occasional travel to meet with key accounts and support relationship development.
- Tradeshows: Potential travel to attend and support industry tradeshows and events.
Benefits:
- Company events
- Flexible schedule
- On-site parking
Work Location: In person
