Job Synopsis
The Seasonal Retail Clerk supports the day-to-day retail operations of MCC Thrift by providing excellent customer service, assisting volunteers, operating cash and reconciliation processes, maintaining merchandise displays, and ensuring a clean, welcoming shopping environment. This role contributes to a positive experience for customers, donors, volunteers, and staff while supporting the mission and values of MCC Thrift.
Availability for weekday, evening, and Saturday shifts is required based on operational needs.
This is a contract role with an end date of Dec 15, 2026. This role will work between 26 hours weekly, preferably 4 shifts a week that would include days and Saturdays as required.
MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in more than 45 countries with over 475 partners, 1,000 staff and 40,000 volunteers.
Additional Details:
This role is based at the Thrift on Mill Thrift shop in Leamington Ontario. Hours of work will include day, evening and Saturday shifts as needed
Applicants must be legally able to work in Canada for the duration of their employment. Successful candidates will be required to provide a Police Background Check upon hire.
Job Details
Hourly Employee Part Time
Qualifications
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Required
- Ability to create a positive, welcoming atmosphere for customers, donors, volunteers, and staff.
- Strong interpersonal and customer service skills when interacting with people from diverse backgrounds and experiences.
- Ability to work collaboratively with volunteers, staff, and members of the public.
- Demonstrated initiative, sound judgment, and ability to work effectively in a team environment.
- Ability to manage competing priorities in a fast-paced retail setting.
- Effective verbal communication skills in English and basic written communication skills.
- Basic proficiency with Microsoft Outlook and Word.
- Ability to work flexible hours, including evenings and Saturdays.
- Ability to safely meet the physical requirements of the role, including lifting, standing, bending, and reaching.
Preferred
- Experience working with volunteers.
- Experience in retail, thrift, warehouse, or customer service environments.
- Awareness of second-hand retail operations and market trends.
- Knowledge of antiques, collectibles, and brand recognition.
Key Responsibilities
Customer Service & Retail Operations
- Deliver excellent customer service and contribute to a welcoming, customer-focused retail environment.
- Represent MCC and MCC Thrift positively in all interactions with customers, donors, volunteers, and community members.
- Operate point-of-sale systems, process purchases and refunds, and support cash handling, float preparation, and daily reconciliation activities.
- Respond professionally to customer, donor, and volunteer questions, concerns, and issues.
Merchandising & Shop Presentation
- Maintain attractive, organized merchandise displays and ensure retail floor stock is replenished as needed.
- Assist with seasonal merchandising, feature displays, and preparation of the retail space to support sales and customer experience.
- Support shop closing procedures as required
Volunteer Support
- Provide active, hands-on support and guidance to volunteers while fostering a positive, respectful, and engaging team environment.
Health & Safety
- Maintain clean, safe, and organized workspaces in compliance with MCC policies and applicable health and safety requirements.
- Follow established health and safety practices and contribute to a safe environment for staff, volunteers, customers, and donors.
Core values and Expectations
- Perform other job-related duties as assigned.
- Assist with special events and projects as needed.
- Participate in MCCO orientations, provincial meetings, Peace Conference and Staff Development Days.
- Participate in a local faith community, being willing to use your personal gifts within this community.
- Model nonviolent peacemaking through respectful daily interactions with staff and the public.
- Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and the marginalized.
- Communicate MCC’s values to customers, volunteers and donors.
Term Length
Contract to Dec 15, 2026
Salary Details
Base salary: $21.63 - Salary stated is an hourly rate. 6 % vacation pay is added to each pay deposit.
Additional Information
MCC Ontario affirms:
- That AI is not used to screen, assess, or select applicants for any position.
- All job postings are for an existing vacancy.
Location Description
This role will work out of the Thrift on Mill Thrift Shop in Leamington Ontario
