Overview:
Looking for a unique and exciting opportunity in Ontario's scenic Muskoka region? Fountain Tire Huntsville is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
If you are looking for promising career growth opportunities, picturesque cottage country living and year-round outdoor adventures, this is the opportunity for you!
What Does Fountain Tire Offer?
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Competitive salary: $75,000 + Commission incentives
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Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
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Regular day shift schedules
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Great discounts for you and your family on tires, parts, and mechanical services
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Opportunities for growth including the potential to enter our management training program to work towards owning your own Fountain Tire store!
As a Service Manager, your duties will include:
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Overseeing and managing mechanical and tire services
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Setting quality standards and maintaining the quality of all shop activities
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Creating work orders and arranging bookings and communicating them to the technicians
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Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
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Recommend tire service, specialty tire service, wheel and mechanical service to customers
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Ensuring completion of shop maintenance and repair work
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Addressing customer complaints and inquiries in a courteous, professional manner
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Advising technicians of work that must be completed
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Ensuring technicians compliance with company standards regarding quality, safety, and customer service
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Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
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Maintaining the cleanliness of the shop
Our ideal candidate has/is:
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We are looking for someone with a Red Seal Technician designation (310S or 310T background)
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Must have an advanced knowledge of mechanical and tire services in a commercial automotive environment
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Dedication to providing exceptional customer service
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Proven leadership ability, with a strong focus on operations and business processes
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Commercial vehicle inspection program and out of province inspection certifications
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High level of integrity and accountability
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Ability to develop and maintain effective relationships with team members and customers
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Strong communication, and interpersonal skills
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Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
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Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store (104 Lindgren Rd W Unit 1) today!
We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards, as permitted under Ontario Employment Standards Act 2000. Final decisions are always made by our hiring teams.
