About Us
Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs.
Job Description:
The Parts Advisor is responsible for all customer order fulfillment activities, via all forms of contact. Perform all activities related to inventory, parts research and identification and order processing. Local supplier identification and placing and managing local supplier PO’s while maintaining vendor relationship. Able to pick, package, manifest and dispense parts to customers. Process and put away merchandise received. Able to use company enterprise system, research tools (including utilizing equipment manuals, parts history lookup, Local Supplier Online ordering and other similar tools). Perform all typical warehousing and logistics functions and any other related or requested customer supporting requirements assigned from time to time. Purchasing and expediting parts from local suppliers. It is expected that the employee remain available as part of their functions to work overtime to meet operational requirements. Other tasks that may be reasonably requested from time to time. Occasional Driving.
Role and Responsibilities
1. Customer Service – Support the customer through the purchasing process and utilization of the eSage platform. Understanding their needs and providing appropriate information to ensure proper products and services are made available in a timely manner.
2. Prepare Orders – Issue parts for all confirmed sales orders and generate invoice on confirmation of requirement. Identify the correct parts required from the parts catalogues by assessing the type of vehicle/Unit. If parts are unavailable check availability in other branches, source parts and/or products from local vendors to fulfill immediate needs, initiate procurement request with buyers.
3. Maintain Inventory – Review low stock levels for specified lines. Place orders for products that are required on hand on specified lines.
4. Product Knowledge – Continuous education and research for current product lines OEM, OCM and Internal Sage offering. Review customer vehicle types and associated products to ensure all options can be offered when needed. Establish healthy and profitable relationships by proactively communicating and following up with the existing as well as prospective Vendors.
Specified Lines and Units
1. Local OEM Dealerships
2. Local Auto Parts Supplier
3. Local Truck Parts Supplier
Vehicle/Unit Types
1. PK (Pickups)
2. VN (Vans)
3. ML (Maintenance Lift)
4. CS (Cabin service)
5. BTB (Bobtail)
Job Requirements:
1. Minimum 1-2 years of automotive or industrial parts front counter experience
2. Experience with local sourcing of automotive parts, (Online portal, Ecommerce)
3. New Parts research, supplier identification,
4. Placing and managing local supplier PO’s.
5. Proficient in Microsoft Suit products
Job Types: Full-time, Permanent
Pay: From $23.50 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
Work Location: In person
