As a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.
We have customers waiting to speak with you, we generate the leads.
This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.
What will you be doing?
- Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance
- Making outbound calls to clients who have shown interest in discussing our options.
- Assisting clients through online chats, and other digital channels
- Providing advice, discovering client needs, and offering solutions to meet those needs
- Accurately recording needs analysis, and other client information through an online system
- Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis
- Building rapport with clients through professional, personalized service to foster your own sales pipeline
- Supporting various marketing/sponsor campaigns
- Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve
Who are we looking for?
- Bilingual is required (French/English) -The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
- High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills
- People that love to obsess about customers, and thrive in an environment where they are part of a strong team
- People who are motivated by sales targets, and who want to take control of their total earnings potential
- You can seamlessly progress between an open office environment, and working from home
- You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat
- You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale
- You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached
- You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems
- The following would be assets for you to have:
- Telephone sales or call centre experienceInsurance experience dealing with Accident & Sickness, and Life InsurancePost-secondary degree: however, equivalent business experience is strongly consideredFamiliarity with Salesforce, or other CRM tool
- Flexibility – we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on SaturdaysWhat can we offer you?
- A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential
- A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan
- A dedicated 4-week training program designed to have you ready to join our sales team
- A collaborative working environment which fosters friendly competition
- Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department
Our Values at Manulife
- Own it – We feel empowered making decisions and take action to deliver our mission
- Think big – Anything is possible. We can always find a better way
- Share your humanity – We build a supportive, diverse and thriving workplace
- Get it done together – We’re surrounded by an amazing team. Do it better by working together
- Obsess about customers – We predict their needs and do everything in our power to satisfy them
- Do the right thing – We act with integrity and do what we say
Job Types: Full-time, Permanent
Pay: From $42,650.00 per year
Additional pay:
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Work from home
Work Location: Remote
