FRONT DESK RECEPTIONIST
West End Law Firm | Edmonton, AB | Full-time
Schedule: Monday–Friday, 9am–4pm
Compensation: Commensurate with experience and qualifications
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ABOUT US
We are a small, busy west end Edmonton law firm practicing real estate law and estate planning. Our team includes real estate conveyancers and paralegals who handle the substantive legal file work. You'll be joining a well-staffed office with clear roles and a collaborative atmosphere.
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ABOUT THE ROLE
This role is the hub of our front office. You'll be the first face clients see and the first voice they hear, while also keeping day-to-day operations running behind the scenes — from managing couriers and opening new files to preparing standard documents and reconciling end-of-day deposits. It's a varied, active position that suits someone who likes to stay busy and takes pride in keeping things organized.
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RESPONSIBILITIES
Client-Facing
- Greet clients in person and answer incoming calls warmly and professionally
- Direct inquiries to the right lawyer or team member
- Schedule appointments and manage lawyer calendars
- Process payments and issue receipts at the front desk
File and Document Support
- Open new client files and maintain organized file records
- Prepare standard documents including land titles registration documents
- Handle incoming and outgoing mail and general correspondence
Operations
- Coordinate couriers — ordering, scheduling pickups, and tracking deliveries
- Reconcile and process end-of-day bank deposits (completed in-office)
- Keep the reception area tidy and maintain office supplies
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QUALIFICATIONS
- Previous receptionist or office administration experience preferred; law firm experience is a plus
- Warm, professional manner with strong communication skills
- Proficiency with Microsoft Office (Word, Outlook, Excel)
- Comfortable handling basic document preparation and file management tasks
- Discreet and reliable with confidential client information
- High school diploma or equivalent; post-secondary in legal or business administration is an asset
- Knowledge of LEAP legal practice management software is a strong asset
- Experience with QuickBooks is a strong asset
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WHAT WE OFFER
- Compensation commensurate with experience and qualifications
- Monday–Friday, 9am–4pm — no evenings or weekends
- A well-staffed, collegial office where everyone has a defined role
- Busy, varied days in a professional legal environment
Pay: $15.53-$26.02 per hour
Work Location: In person
