Facility Attendant 3
City of Toronto
Toronto, ON
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Facility Attendant 3 within our Economic Development & Culture Division.

NOTE TO CURRENT CITY OF TORONTO EMPLOYEES: Internal City of Toronto employees are eligible to apply for the posted job opportunity. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" in the "Custom Information" section of your on-line application form, and provide your "Employee Number".

Major Responsibilities:
Ensures that needs of clients and instructors are met, i.e., providing general and program information to clients, ensuring facility, including classrooms and galleries, are properly set up
Registration of clients into programs and workshops utilizing CLASS software (maintaining program/payment logs)
Fields rental inquiries and provides tours of facility to prospective clients
Locks up and ensures security of buildings
Performs general office duties such as calling clients to inform them about classes, maintaining admin systems, monitoring inventory and filing
Assists with the booking and operation of programs and special events
Performs general customer service such as answering phones

Key Qualifications:
Experience in a customer service environment, responding to inquiries from staff, artists and the public, by phone, in person, and in writing
Experience working in a facility rental environment

You must also have:
Excellent communication, interpersonal and teamwork skills, and punctuality
Excellent computer skills, proficiency with MS Office Suite
Proven attention to detail and procedure
Excellent problem solving skills and demonstrated sound judgement
Proven reliability, responsibility, and the ability to work independently
An interest in working in a cultural setting including gallery and community arts settings
Candidate must possess or be able to obtain Standard First Aid Certificate & CPR (minimum Level C)
Candidate must be available to work weekends and evening shifts
CLASS knowledge is considered an asset

Please note: Shifts vary from Monday to Sunday, 4 – 20 hours per week, 1-4 shifts per week.

Equity, Diversity and Inclusion:
The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at applaccomodation@toronto.ca, quoting job ID #2322468 and the job title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.