Join Our Dynamic Team as a Client Care Coordinator!
Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Join our vibrant team and make a meaningful difference every day!
About Us
As You Are Counselling is a thriving private therapy clinic in Langley. Our team supports individuals and relationships through specialized services in a supportive and inclusive environment. We support those who do not fit into a certain mold determined by society, culture or expectation. Our mission is to create positive change and empower lives.
We welcome you to explore more on our website ayoua.com.
What You’ll Do
- Front Desk Support: Provide exceptional support to our therapy practice, assisting with client bookings, payments, managing intake & consent forms, and more.
- Client Interaction: Welcome clients to the office, answer client calls and emails, and process payments with professionalism and compassion.
- Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
- Office Maintenance: Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.
What We Offer
- Full office services
- Supportive environment
- Beautiful modern office with large windows (view our space on our website)
- Conveniently located: 200 Street, Langley
- Free parking
Qualifications/ Strong Assets
- 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
- Psychology undergraduate students and graduates are welcome!
Skills & Attributes of Our Ideal Candidate
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle multiple projects simultaneously, meeting deadlines and staying organized.
- Tech-savvy, with interest or experience using Microsoft Office and Jane.
- Ability to work autonomously and collaboratively with a talented team.
Schedule & Compensation
- $20 per hour
- There are 2 shifts available: 1) Wednesday to Saturday 7:30am to 4pm and 2) Wednesday to Saturday 3:45pm to 8:15pm
Ready to Join Us?
We’d love to hear from you! Please submit your resume and cover letter through Indeed.
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 18 – 32 per week
Benefits:
- Casual dress
- Company events
- On-site parking
Ability to commute/relocate:
- Langley, BC V2Y 0G4: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- There are 2 shifts available: 1) Wednesday to Saturday 7:30am to 4pm and 2) Wednesday to Saturday 3:45pm to 8:15pm. What shift(s) are you interested in working?
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
