Overview
We’re looking for a bilingual (English/French) Receptionist who takes pride in keeping a professional office organized, running smoothly, and welcoming clients with warmth and professionalism. If you thrive in a professional services environment, enjoy being the organized centre of the office, and want a role you can grow into and stay with long-term, this is an excellent fit. This is a dynamic, full-time role in a downtown Ottawa law office with multiple lawyers, offering a wide variety of work, benefits, and the opportunity to become a key part of the day-to-day operations. You’ll handle core administrative duties over two businesses, coordinate schedules, manage communication, and support the flow of work across the office — all while maintaining a warm, professional presence when welcoming clients.
Key Responsibilities
- Answer and route telephone calls, taking clear and accurate messages for various lawyers, and Members of Stave Law Chambers (including Grener Law) in English and French (Arabic an asset but not mandatory)
- Greet Lawyers' clients, Notary Clients, and Members of Stave Law Chambers
- Manage incoming email, mail, packages, and general correspondence including advising recipients when mail arrives.
- Maintain calendars, schedule appointments, and coordinate meetings (including Teams), including scheduling Notary and other appointments
- Scan, organize, and file documents (digital and paper)
- Manage reception duties with professionalism and warmth
- Provide administrative support to one or more lawyers as needed (on the job training provided), including operating Point of Sale Device, receiving Notary Clients, including entering billing details into Quickbooks, and updating other administrative systems
- Open and occasionally close the office
- Ensure a tidy and professional environment daily
- Other duties as required to support smooth office operations
Experience & Skills
- Entry level - 2 years experience in an reception and administrative or role working with the public preferably within a professional services environment
- Strong organizational and administrative skills, with excellent attention to detail
- Professional, warm, and confident communication skills (written and verbal)
- Strong phone etiquette and ability to welcome clients and Members with professionalism and joy
- Computer Proficiency includiing with MS Office (Word, Outlook) and comfort working with digital filing systems (SharePoint experience is an asset)
- Ability to prioritize multiple tasks, anticipate needs, and keep the office running smoothly
- Creativity - experience with Canva and social media and asset
- A calm, reliable presence who enjoys reception and front desk work and takes pride in doing it well
Job Details
- Job Type: Full-time, Permanent
- Location: Downtown Ottawa (In-person)
- Benefits: Extended Health Care
- Environment: Professional services office with multiple lawyers and a collaborative team
About Us
We are a downtown Ottawa law office (Grenier Law) and Stave Law Chambers. You would serve both companies, focusing on delivering client-centred results with clarity, efficiency, and professionalism.
The main law office's main practice area includes civil litigation, personal injury, criminal defence and notary services, supported by an organized and collaborative administrative team.
We maintain a structured, professional environment where communication and organization are essential. If you enjoy being the backbone of office operations and contributing to a smooth, well-run workplace, you’ll find a strong fit here.
Location, downtown Ottawa.
Start date September 2026 (flexible)
Job Type: Permanent
Pay: $38,000.00-$42,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Application question(s):
- What was the best job you’ve ever had? Why did you like it so much?
- What was your least favorite job? What did you NOT like about it?
- Who was the best supervisor or manager you’ve had? What characteristics made that person a good manager?
- Think of the WORST supervisor or manager you’ve had. What characteristics made that person a POOR manager?
- What are your greatest strengths?
- As your skills and abilities relate to your work experiences, what are the areas for improvement?
- What traits or characteristics do you most admire in co-workers?
- What traits or characteristics do you most DISLIKE in co-workers?
- If you won ten million dollars in the lottery, would you choose to work? What would you do with your time?
- What was the funniest thing that ever happened to you at work?
- What do you think is the most difficult part of managing a function and people?
- Imagine you have been on your feet and working hard all day. A customer you are assisting is rude and impatient, what do you do?
- As part of our company policy, it is standard procedure to perform a criminal background check on someone we are considering for employment. Would you object to such a procedure?
Language:
- French (required)
- Arabic (preferred)
Work Location: In person
