full time
Location:
North York – Across from Fairview Mall
Job Summary:
We are a fast-paced optical clinic located in North York seeking a highly organized, detail-oriented and customer-focused Secretary to join our team on a full time basis. The ideal candidate will have at least 1 year of experience in an optical or optometry clinic and be proficient with billing the insurance .
This role is key in ensuring smooth daily operations, from managing the front desk and patient flow to handling administrative and customer service tasks with professionalism.
Responsibilities:
- Schedule and confirm appointments and follow-ups
- Answer incoming phone calls and emails, addressing inquiries with a high level of customer care
- Process insurance payments, manage billing, and verify insurance information
- Support optometrists and staff by preparing charts and coordinating daily schedules
- Maintain office inventory and cleanliness of reception area
- Utilize Google Suite (Docs, Sheets, Drive) for record-keeping and communication
- Assist in preparing reports, communications, and other administrative tasks as needed
Requirements:
- Minimum 1 year of experience in an optical clinic or optometry setting
- Basic knowladge in fixing glasses
- sell exprience
- Strong customer service and communication skills
- Fluent in English,
- Proficient in Google Suite (Docs, Sheets, Drive)
- Excellent phone etiquette and interpersonal skills
- Strong attention to detail, with accurate data entry and document proofreading
- Ability to multitask and remain calm in a fast-paced environment
Why Join Us?
- Convenient location across from Fairview Mall (TTC accessible)
- Supportive team environment in a professional healthcare setting
- Opportunity to grow your skills in optical and administrative work
How to Apply:
Please submit your resume through Indeed. Only selected candidates will be contacted for interviews.
Pay: $18.00-$20.00 per hour
Benefits:
Application question(s):
- Do you have experience working in an optical, optometry, or ophthalmology clinic
- Do you have experience processing OHIP and private insurance claims in an optical or optometry clinic?
- Do you have sales experience
Work Location: In person
