Reform Clinics is a modern multidisciplinary rehabilitation clinic located in Oakville, providing chiropractic, physiotherapy, massage therapy, acupuncture, and rehabilitation services. Our focus is simple: exceptional patient care delivered in a welcoming, professional environment.
We are looking for a dependable and personable Medical Receptionist / Clinic Administrator who enjoys helping others, is highly organized, and thrives in a busy healthcare setting. This is an excellent opportunity for someone who wants to be part of a supportive team and make a meaningful impact on our patients' experience.
What You'll Be Doing:
As the first point of contact for our patients, you'll play an important role in ensuring the clinic runs smoothly each day. Your responsibilities will include:
- Greeting patients and creating a positive first impression
- Coordinating appointments and managing practitioner schedules
- Answering telephone calls, emails, and general patient inquiries
- Registering new patients and maintaining accurate electronic records
- Processing payments and balancing daily transactions
- Submitting and tracking insurance claims through TELUS eClaims
- Assisting with appointment confirmations, recalls, and follow-up scheduling
- Supporting practitioners with administrative tasks as needed
- Maintaining a clean, organized, and welcoming reception area
- Contributing to the efficient day-to-day operation of the clinic
What We're Looking For:
The ideal candidate is organized, reliable, and genuinely enjoys working with people.
Qualifications include:
- Previous experience in a medical, physiotherapy, chiropractic, massage therapy, or allied healthcare clinic is preferred
- Experience using Jane App is considered a strong asset
- Familiarity with TELUS eClaims and extended health insurance billing is an asset
- Excellent communication and customer service skills
- Strong organizational abilities and attention to detail
- Ability to prioritize tasks and multitask in a fast-paced environment
- Comfortable using Microsoft Office and other computer-based systems
- Professional, positive, and team-oriented attitude
Why Join Reform Clinics?
- Friendly, supportive, and collaborative team
- Modern, well-established multidisciplinary clinic
- Paid training and ongoing support
- Opportunities for professional growth and increased responsibility
- Meaningful work where you can positively impact patients every day
If you enjoy working in healthcare and are passionate about providing exceptional service, we'd love to hear from you.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $19.00-$24.00 per hour
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you looking for full-time, or part-time opportunity ?
- Are you currently a student, or will be starting school in September? (Yes or No)
Experience:
- Receptionist: 1 year (preferred)
- Jane App: 1 year (preferred)
- Telus eClaims Billing: 1 year (preferred)
Work Location: In person
