Manager, Divisonal General Merchandise Sales
The North West Company
Winnipeg, MB
In your role as the Manager, Divisional General Merchandise Sales, at The North West Company (NWC), you achieve divisional General Merchandise financial performance targets while ensuring the consistent execution of operating standards and programs. Provide divisional and community specific operating insights to home office business stakeholders that lead to sales growth and productivity gains. Plan, direct and execute the GM Categories selling programs within the division. Develop, plan and implement selling strategies that deliver superior growth and increased customer affinity. Coach and train store teams on the execution of related GM Categories programs and key initiatives.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out for more information.

Your Role:
  • Direct and monitor the delivery of selling and merchandising programs in the General Merchandise categories;
  • Develop and provide analysis of category, department, business unit and item level data including sales, sell-thru, inventory turns, shrink and gross margin data;
  • Act as a focal point and conduit for senior management, category managers and marketing staff in the communication of feedback on initiatives, promotions, and selling opportunities;
  • With the Training and Development team, deliver training programs and support and initiate development of training material and standard operating procedures (SOPs) that deliver operational excellence, enhance the customer value offer, reduce shrink and increase productivity;
  • Develop detailed competitor and market knowledge and insights that lead to superior execution of sales and profit growth opportunities related to:
  • Products and assortments
  • Seasonal programs
  • Store layout and product flow
  • Inventory and sales budgeting and planning
  • Truckload and event selling opportunities
  • Travel to markets 90 to 120 days per year to assess performance, train and coach staff, and perform audits to ensure the delivery and superior execution of merchandising programs, in-stock performance, shrink management, operating standards, promotional programs, inventory management practices and pricing policies.
Desired Skills Experience:
  • 2 or more years of category management experience, Retail Specialist, Department/Store/District Manager or combination of or equivalent experience preferred;
  • Experience managing people and process in a distributed workforce setting is an asset;
  • Demonstrated leadership skills;
  • Continuous improvement, change management, Lean management and or work related experience is an asset;
  • Specific knowledge and experience working with Microsoft products with an emphasis on Microsoft Excel;
  • Market awareness and a strong retail perspective;
  • Highly organized and self-motivated;
  • Strong analytical and problem solving skills;
  • Strong computer skills including data management and analysis;
  • Ability to analyze specific details and or components of a problem without losing perspective of the bigger picture;
  • Exceptional interpersonal and communication skills with proven team player abilities; and
  • Flexibility to travel on short notice and for periods of up to 10 consecutive days.
Location: Gibraltar House, 77 Main Street, Winnipeg., MB

Reports to: Major Market, Vice President

You may include your resume and cover letter together as a single document. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.