INTERNATIONAL OFFICE ASSISTANT
NorQuest College
Edmonton, AB
Job Description
INTERNATIONAL OFFICE ASSISTANT

NORQUEST INTERNATIONAL

Are you organized? Do you thrive on helping others? Are you a team player? Do you enjoy working in a multicultural workplace? If you are an administrative professional with a positive outlook, then this position may be for you!

Reporting to the Manager, International, the International Office Assistant provides a full range of administrative support to NorQuest International. With a mix of initiative, computer and software skills and attention to detail this position will support the NorQuest International in advancing it’s internationalization strategy. This position will require excellent organizational skills, interpersonal skills, and attention to detail. The International Office Assistant will be expected to learn quickly and manage their task list effectively. This position is also expected to occasionally support international students and clients as well as the planning of various internal College events and external events in the community as a representative of the College.

RESPONSIBILITIES:
CLIENT MANAGEMENT

Assist clients that seek support or have inquiries for the International Office Staff ( manage phone inquiries, email inquiries, and face-to-face inquires), respond to basic requests (provide basic information that is publicly available on our website or in our public documents), and/or set up appointments.

Monitor and provide reports on inquiries received by email, phone and in person.

EVENT PLANNING

Plan and/or support international events related to students, projects, contract training, or internationalization on campus (travel arrangements, catering, room bookings, material prep, communications, invitations, equipment)

GENERAL ADMINISTRATION

Support the international office with visa reconciliation, expense claims, travel prep and packages, purchase requisitions, IGOR requests, room bookings, setting up meetings, drafting agendas and taking minutes as required, manage office supplies (identify needs, manage inventory, and purchases)

Sort and deliver mail

Provide contract support (non-agent related), manage documents requiring signatures

MARKETING AND COMMUNICATIONS

Support in the development/revision of all international related promotional information, print, website, and social media.
Identify need for promotional items, purchase and manage inventory.

QUALIFICATIONS:
Certificate/diploma in an Administrative Professional field or comparable previous experience.
Experience working with international students, international agents, and international organizations would be an asset.
Cultural sensitivity.
Additional languages to English would be an asset.
Experience in the post-secondary sector.
Excellent interpersonal skills, oral and written.
Ability to take initiative, work independently and in a team setting.
Exceptional attention to detail.
Ability to handle stress and multiple demands with grace.
Strong organizational and problem solving skills.
Excellent IT skills (Microsoft and People Soft experience an asset.
Adaptable, dependable and positive attitude.
Event planning experience.
Demonstrate exceptional client service.

SALARY: $40,559- $50,816, Commensurate with education and experience and includes immediate participation in our comprehensive pension and benefits plans.

COMPETITION NUMBER: 2019-2437

CLOSING DATE: June 3, 2019

TO APPLY: If you meet the requirements of this position and wish to apply, please continue with this online process by uploading your resume and cover letter combined as one document

NOTE: Notification of receipt will be sent only to online applicants.

NorQuest College helps students unlock their potential and realize their dreams. We are Challenge Positive and embrace every situation as an opportunity. As the Edmonton region’s community college, we play an integral role in Alberta’s education system. NorQuest College offers a vibrant, inclusive, diverse, and student-centred learning environment that transforms lives and strengthens communities. We are nationally recognized leaders in health, community studies, and business post-secondary career programs, as well as foundational, intercultural, and language training. We are proud to offer our employees meaningful work, competitive salaries, a comprehensive benefits program, and a commitment to a positive work/life balance. This is an exciting time to be a part of NorQuest College. Take a step forward with us. Together, we can help build and sustain a strong province for future generations.