Dental Administrator – SmileCrafters Dental | Hamilton, ON
SmileCrafters Dental is a progressive, patient-centered practice in Hamilton, ON, and we're growing! We're looking for an experienced and enthusiastic Dental Administrator to be the welcoming face of our clinic and keep our front desk running smoothly.
About the Role
As our Dental Administrator, you'll play a key role in delivering an exceptional patient experience from the very first phone call. You'll manage the flow of our front desk with professionalism, warmth, and efficiency — keeping both patients and our clinical team supported every step of the way.
What You'll Be Doing
- Greeting and checking in patients with a friendly, professional manner
- Scheduling and confirming appointments
- Managing patient records and treatment documentation
- Processing billing, insurance claims, and payments
- Answering phones and responding to patient inquiries
- Supporting day-to-day clinic operations and administrative tasks
What We're Looking For
- Previous experience in a dental office setting (required)
- Knowledge of Dentrix is a strong asset
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Punctual, reliable, and a true team player
- A positive attitude and genuine passion for patient care
- Evening and Saturday availability
What We Offer
- A supportive, collaborative team environment
- A modern, progressive practice that values its staff
Job Types: Full-time, Permanent
Pay: From $26.00 per hour
Application question(s):
- Are you available a couple evenings a week and saturdays?
Experience:
- Dental: 1 year (required)
Work Location: In person
