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Business Systems Analyst Sr
Ceridian
Toronto, ON
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Toronto, ON, Canada Req #7828
Wednesday, February 10, 2021

Ceridian. Makes Work Life Better™

This is our promise. Not only for our customers, but our employees as well.

Do you thrive in an innovative and exciting environment that’s continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus, Transparency, Diligence, Optimism, and Agility. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person’s career journey. Ceridian employees have declared Ceridian a Great Place to Work® in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada’s Top 100 Employers for the 16th consecutive year!

Find out why Ceridian is such a great place to work.

This position can be remote and located anywhere in Canada.

About the Position:
Ceridian is currently seeking a Senior Business Systems Analyst for our growing Tax Modernization Team. Reporting to the Director of Application Development, the Senior Business Analyst is responsible for gathering and analyzing market and technical requirements for implementing new software development projects. They will collaborate with Business Leaders, Subject Matter Experts, Product Management, Developers, Technical Writers and Quality Assurance throughout the development process to ensure the product is functionally complete and well-engineered. This is an excellent opportunity to join a rapidly growing innovator in a technically challenging and rewarding role.

Our ideal candidate has a love of technology, is a creative problem solver, and a proactive agile learner who enjoys working in a fast-paced environment. Our ideal candidate is diligent and focused on details, particularly with communication, follow-up and agile documentation. Prior experience in technical analysis and solutions to business problems related to human capital management systems issues to include payroll and tax is a plus.

Responsibilities and Duties:
Analyze business processes and create requirements/acceptance criteria that describe how new software features and/or enhancements should function within the Tax Modernization application
Define quality specifications, external interfaces, constraints, and other nonfunctional requirements
Evaluate, test and demonstrate Tax Modernization software
Work with Business Leaders, Subject Matter Experts, Product Management
Prioritize requirements, understanding business risk and needs of the business collaborating with product owner
Analyze stakeholder feedback and collaborate with Product Owner to determine how requests fit into product development
Assess risks and impacts on existing systems as new functions are added and identify potential technical problems or design flaws so that preventive action can be taken
Ability to understand the impact of a bug identified in the system pertaining to risk, likelihood of occurrence and liability/compliance impacts
Ensure that issues and action items are identified, tracked, reported on, and resolved in a timely manner
Support user acceptance testing processes to ensure that product requirements are fully satisfied
Create and deliver presentations to various internal/external users with varying levels of product knowledge
Exhibit innovation in the development of new and improved methods or approaches to problems
Have an “I own it” attitude about deliverables and projects from start to finish
Process Improvements – participate as a SME in quality improvement projects; lead and support internal organizational change initiatives; recommend product enhancements that will benefit our clients or the managed support model
Seek out and embrace feedback, take on assignments that challenge and improve skills

Qualifications:
BS in Computer Science or relevant business domain or industry-related experience
5+ years of experience as a Business Analyst or equivalent
User Interface design experience
SQL experience; T-SQL desired
Experience working in an agile development environment
Advanced communication skills and the ability to gain consensus
Advanced knowledge of the software development lifecycles and methodologies
Advanced experience interviewing business sponsors and other stakeholders to elicit and document scope and requirements
Experience mentoring other analysts
Advanced knowledge of product management methodologies, tools and techniques
Human Capital Management domain experience is a significant plus (Planning, Forecasting, Tax, Task Management )

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.

Other details
Job Family Technical Job Function Quality/Process Improvement Pay Type Salary
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