We are hiring – Branch Sales Associate - Tools & Machinery
Can you drill down from a general request to the exact tool or part a client is looking for? Do you know how to ask questions to get the information you need to help solve the problem? Do you love reading catalogues and figuring out what goes with what? Do you have some experience with tools & Machinery for metalworking, woodworking, or plastics?
Are you Outgoing? Approachable? Curious? Driven? Dedicated? Empathetic?
Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills?
If this describes you, we want to talk to you!
We have an OUTSTANDING opportunity in our Mississauga location for a Branch Sales Associate. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday – Friday. No two days are alike – you’ll be working at the front counter, on the phones, and online.
In this position, you will assist customers face-to-face, by phone, and online providing superior customer service with product inquiries. You’ll be entering orders, generating sales, upselling, cross-selling, and identifying sales opportunities.
You are not an order taker, you’re an order MAKER - you are building relationships with our customers, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business (i.e.: multiple locations, departments, parent/sister companies, etc.).
Our ideal candidate has 3-5 years of inside sales experience; experience working in a branch-based B2B environment, on a pro-desk, parts counter, or a front counter. Tooling experience is not mandatory, but highly desired.
We are looking for someone who has high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position.
IS THIS YOU? OR SOMEONE YOU KNOW?
KBC Tools & Machinery - we are a team dedicated to getting our clients what they need, when they need it, and keeping Canada manufacturing one tool at a time. We've been in business since 1965, and we have tens of thousands of clients in the M.R.O. industry with a specialization in metalworking.
Our clients rely upon us every day, and we give them what they need with great prices and fast & friendly service. It's easy with over 100,000 industrial items in stock, in our catalogue and online.
We do more on the phone to create value for our clients than just picking up the call - we ask, we engage, and we listen. That's how we grow, and that's how we make sure our clients keep coming back. Our business is not based on getting that one BIG order, but ensuring that our clients keep on coming back...and they do! That's why we've been doing what we've been doing now for over 54 years.
We look forward to you joining our team.
Have a great day tooling around!
Job Type: Full-time
Salary: $33,000.00 to $50,000.00 /year
- sales: 2 years (Preferred)
- inside sales: 1 year (Preferred)
- English (Required)
- French (Preferred)