About MEC
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a store Advisor, you’ll be there to help make it all happen.
Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.
Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us!
MEC is an equal opportunity employer. We’re proud to work with our people to create a diverse workplace, which accommodates individuals of all abilities, backgrounds and identities. We welcome and encourage applications from people with disabilities. Tell us what you need during the hiring process, and we’ll do our best to accommodate you
We are more than just a job. We love what we do, and we offer to share our passion for outdoors.
The Role
The Visual Merchandising Manager reports to the General Manager, assisting MEC in reaching its short and long-term objectives by managing and coordinating Visual Presentation activities to offer exceptional member experience and ensure alignment with MEC standards and SOPs. Through individual and team actions, the role directs outstanding service to Members and customers and other staff and ensures that the presentation of MEC stores meets or exceeds organizational standards. Leads communications and initiatives within Visual Presentation between store teams, and across the store.
As the Visual Merchandising Manager, you’ll be:
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Leadership: Manages the in store Visual team in managing all visual merchandising tasks and liaising closely with H/Q. Responsible for execution of all visual and merchandising concepts in your store. This includes: working hands on in store on adhering to company's Visual Standards; advising and supporting on seasonal set ups and transitions; supporting store openings, renovations and moves; supporting General Manager with visual communications materials as needed; identifies sales opportunities in store and provides solutions; maximizes sales through in store merchandising; uses sales trend data to suggest department changes and sizes; supports and informs Visual training programs in store; supports the retail operations, promotions and in store events; identifies specific visual needs such as fixtures and collateral material.
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Staffer Training: In partnership with the Store Learning Assistant(s), supports staffer training and onboarding by leading training sessions, providing in the moment coaching, to enhance their skills and knowledge in Visual Merchandising.
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Performance Management: Manages Visual staff performance by coordinating work, setting performance expectations and holding staff accountable, ensuring they follow company’s SOPs, providing an ongoing feedback and coaching, addressing performance issues. Conducts annual performance reviews.
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Recruitment: Supports recruitment of floor staff with the skills, by screening candidates and conducting interviews.
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KPI Leadership: Supports Visual team in understanding store KPIs and providing them with updates on how the business is performing. Managing expenditures in line with annual budgets to support the ongoing financial health of MEC.
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Loss Prevention: Supports and maintains systems in place to protect MEC assets against theft, damage and abuse according to MEC standard. Ensures MEC asset losses are minimized, and staff have an understanding of the sense of urgency around actions to be taken.
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Morale and Engagement: Responsible for conducting regular check-ins with Visual team to maintain open communication and to gather feedback on staff satisfaction. Assists General Manager in store fireside chat meetings and daily huddles.
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Culture and Values: Promotes MEC culture, vision and purpose amongst all staff within store.
What great looks like
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You inspire members to be part of the MEC community through exceptional gear, product knowledge, member service, clinics and events.
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Open Availability 7 days a week.
The Perks
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We offer a competitive wage and a great short term incentive program.
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Work-life flexibility
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Variable annual incentive plan
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Generous annual vacation allotment
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Paid Care time (Wellness/sick)
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Maternity and Parental leave top-up
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Staff Discount and amazing deals straight from vendors
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Top-notch benefit plan
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Retirement Plan, matched contributions up to 4%
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Paid days to pursue outdoor activities and/or volunteer in your community
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Free staff gear rental program
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Access to a learning platform and educational assistance support
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Career development opportunities
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Field experience days, team away days and much, much more
