Patient Care Coordinator – Fredericton, New Brunswick
Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Fredericton team.
This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.
What You’ll Do-
Be the first point of contact for patients and team members, answering questions and helping them get the support and care they need
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Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
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Coordinate appointments, including booking, rescheduling, and follow-ups
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Answer and screen incoming calls, determining urgency and routing or scheduling as needed
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Support patients through insurance pre-authorizations and claims
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Track clinical activity and prepare reports as required
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Keep equipment clean and in good working order, arranging maintenance or repairs when needed
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Take on other related duties as they come up
What We’re Looking For-
A positive, supportive attitude
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At least 1 year of experience in healthcare or customer/client service
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Strong communication skills and a professional, mature demeanor
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Excellent organizational skills and the ability to multitask
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Comfort learning new systems and processes
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Experience with an EMR system is an asset
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Experience in healthcare or sleep therapy is an asset, but not required – we provide training
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Bilingual French/English is an asset
Job Details-
Schedule: Monday to Friday, 8:30 AM-4:30 PM
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Job Type: Full-time
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Pay: $18-$24/hour, based on experience
What We Offer-
Extended Health, Dental & Vision Care
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Disability & Life Insurance
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Paid Vacation + Sick Time
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RRSP Matching
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Excellent work/life balance
If this sounds like the right next step for you, we'd love to hear from you.
