The role
We are seeking a highly motivated and process-oriented Technical Operations Specialist to support our growing global operations. This individual will be instrumental in shaping our internal IT and security functions with a proactive and security-first mindset. The ideal candidate must be an expert in modern IT support, policy development, and endpoint security while aligning with global compliance standards and delivering outstanding service.
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
- Global payments and receivables
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Develop, implement, and maintain IT policies, SOPs, and process documentation
Participate in compliance and audit readiness activities for SOC 2, DORA, PCI DSS, GDPR, and ISO 27001
Strong understanding of IT operations, Microsoft 365, identity management, endpoint security, and cloud platforms (Azure, AWS, GCP)
Proficiency with Microsoft 365, Microsoft Entra ID, Conditional Access, MFA, and Windows/macOS administration
Experience supporting security platforms such as Microsoft Defender, Darktrace, Zscaler, or equivalent technologies
Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and connectivity troubleshooting
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
