The Personal Support Worker (PSW) is responsible for providing assistance with all activities of daily living, as well as providing end of life care to residents and their families. The PSW will foster an environment that is safe and home-like. The PSW supports the mission, vision and values of the Stedman Community Hospice at St. Joseph’s Lifecare Centre Brantford, works in accordance with all the Policies and Procedures of the organization and is committed to the philosophy of hospice palliative care. While performing any and all duties of the position, the employee will work in a safe and healthy manner and will follow the regulations in the Occupational Health and Safety Act. It is also an expectation that PSWs behave positively towards other staff, volunteers, students, family members and guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the direction of the Registered staff, the PSW assumes the responsibility for providing direct care to the resident and documenting such care according to the care plan in the following areas:
Activities of Daily Living
- Assists or provides hygiene through a bed bath, sink bath, tub bath or shower.
- Assists with oral hygiene by cleaning dentures, assisting with brushing teeth and /or gums and providing additional mouth care as necessary.
- Assists with or provide hair washing as required.
- May use medicated shampoo and bath soaps as ordered.
- Provides peri-care in accordance with continence needs of the resident.
- Assists with fingernail and toenail care of the non-diabetic resident.
- May apply over the counter topical creams and ointments according to pharmacy instructions and on the direction of the RN .
- Assists with or dress the resident according to his/her choice of clothing and timing.
- Assists with bedtime care of the resident.
- Assists with the care and storage of their clothing.
- May apply support stockings as per registered staff direction.
- Provides a safe and direct route to the resident’s bathroom.
- Provides commode, bed pan or urinal as requested and appropriate and in a timely manner.
- Provides colostomy care.
- Empties catheter drainage bags.
- Changes leg catheter bag and bedside drainage bag as per hospice policy.
- Assists residents requiring help to move from one piece of equipment or furniture to another according to the determined method identified for that resident.
- Routine turning and positioning as required.
- Assists in the delivery, set-up and feeding of residents as required.
- Monitors resident for difficulties chewing and swallowing and reports to RN.
- Follows specified instructions by Speech Language Pathologist and Resident Care Plan.
- Encourages and assists resident in his/her eating by recognizing likes and dislikes.
- Provides oral care /denture care after meals and as required.
- Provides nutritional supplements as directed by RN.
- Simple meal preparation as required.
- Maintains a tidy and safe workplace.
- Stocking of resident rooms for supplies and linens.
- Terminal clean of a room as required.
- Autoclaves personal care equipment as required
- Assists with ambulation and range of motion or other passive exercises as requested.
- Applies splints and release as directed.
- May apply dry protective dressings.
- Provides care of body after death.
- Provides emotional support to resident and family as appropriate.
- Contributes with the writing of policies and procedures.
- Participates in the orientation and ongoing education of hospice staff, students and volunteers.
- Complies with all the hospice Policies and Procedures, Infection Control protocols and Occupational Health and Safety policies.
- Reports to the Residential Care Coordinator any known missing or defective equipment or protective device.
- Familiarizes self with emergency response plans and complies with the procedures outlined for each emergency.
- Participates in the team meeting each weekday morning to discuss resident and family care needs and issues.
- Other duties as assigned.
The PSW must possess a certificate of completion of a PSW program from a valid learning institution. To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The PSW must have strong organizational and prioritization skills as well as demonstrated teamwork skills. The PSW must possess a clear understanding of ethics, especially as it relates to hospice palliative care. Excellent problem solving and conflict management skills are essential.
EDUCATION and/or EXPERIENCE:
- Minimum of 5 years experience working with individuals and their families in end of life care
- Completion of Fundamentals of Hospice Palliative Care
- Palliative Care Certification an asset
- Computer literate
- A commitment to ongoing learning and quality improvement
- Excellent communication and interpersonal skills
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Multifaceted and time management skills accompanied by flexibility
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, stoop, kneel or crouch. The employee must regularly lift and /or move up to twenty five (25) pounds.
- Able to work twelve (12) hour day and night shifts
St. Joseph’s Health Centre Guelph is committed to creating a barrier-free, accessible organization, utilizing a collaborative approach in supporting persons with disabilities during recruitment, assessment, selection, hiring and the ongoing employment lifecycle.
Upon individual request, the Health Centre will endeavour to remove any barrier to the employment lifecycle to accommodate those employees with disabilities. Should any employee require accommodation through the employment lifecycle, please contact Human Resources.