Date Posted: 07/20/2021
Req ID: 7681
Faculty/Division: Faculty of Arts & Science
Department: Dept of Computer Science
Campus: St. George (Downtown Toronto)
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including two Turing Awards, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.
Reporting to the Graduate Program Manager, this position assists in all aspects of graduate program admission and administration, including advising students on program requirements, supporting program administration and coordinating program logistics.
Your responsibilities will include:
Responding to enquiries within the defined scope of the role and redirecting as appropriate
Determining logistical details and activities for events and/or programming
Maintaining course information on student information systems
Ensuring that procedures and/or guidelines are followed
Providing detailed information to students on program and/or course requirements
Advising students on personal and academic issues by probing and providing a range of options and possible consequences
Coordinating meeting schedules, agendas,materials, action and follow-up items
Collating and organizing data for various reports
Bachelor's Degree in Business Administration or equivalent combination of acceptable education and experience
Minimum two years of recent and relevant experience in providing administrative support in an academic department for complex academic student related programs, providing information and advice to students and faculty members, and applying and interpreting student related policies, programs, and procedures
Experience interacting with students from diverse backgrounds
Experience with providing information to students on admissions and related processes
Demonstrated experience working with databases, preparing and analyzing statistical reports
Experience updating, maintaining records and ensuring accuracy, including student records and marks
Experience with coordinating program logistics, including timetabling, maintaining calendars and coordinating rooms assignments
Experience coordinating enrollment, awards, and mark/grade processes
Experience coordinating events with the ability to perform event set up and close off
Strong computer skills in MS office, database, content management system and group scheduling software
Strong skills with ROSI, SGS Progress Tracker and Sharepoint
Solid knowledge on academic polices and procedures including: general admission process, program/degree requirements, application process and role of registrar
Excellent organization, planning, time managment and prioritizing skills
Excellent interpersonal, written, and verbal communication skills, with the ability to relate to all levels of faculty, staff and student in a manner which facilitates cooperation
Strong skills in analyzing, organizing and summarizing data
Strong problem solving skills with sound judgement
Ability to work effectively under pressure and to meet deadlines
Demonstrated attention to detail; dependability; accuracy
Experience with supporting graduate programs
Knowledge about computer science programs and courses
To be successful in this role you will be:
Note: this is a term position to February 28, 2023.
Closing Date: 07/28/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Pay Scale Group & Hiring Zone:
USW Pay Band 09 - $58,824 with an annual step progression to a maximum of $75,227. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services