Job Summary
Join our dynamic dental team as a Dental Assistant/Receptionist, where you'll be the friendly face and efficient organizer that keeps our practice running smoothly. In this vital role, you'll assist the dental team during patient procedures, ensuring comfort and care, while also managing front desk operations with professionalism and warmth. Your energy and attention to detail will help create a welcoming environment for every patient, making their experience positive from check-in to check-out. This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered setting.
Responsibilities
- Greet patients warmly, check them in efficiently, and manage appointment scheduling using Dentrix dental practice management software.
- Prepare treatment rooms and assist dentists during procedures by handing instruments and ensuring sterilization protocols are followed.
- Maintain accurate patient records using electronic medical records systems like Dentrix, ensuring all information is current and complete.
- Answer multi-line phone systems promptly, directing calls appropriately and providing excellent customer service at the front desk.
- Verify patient insurance information, process payments, and handle billing inquiries with clarity and professionalism.
- Manage administrative tasks such as updating medical terminology in records, scheduling follow-up appointments, and maintaining office supplies.
- Support the overall workflow of the dental office by coordinating between clinical and administrative teams to ensure seamless patient care.
Qualifications
- Previous experience working in a dental office is highly preferred.
- Familiarity with electronic medical records systems such as Dentrix is essential.
- Strong knowledge of dental terminology relevant to dental care enhances communication with patients and team members.
- Proven experience as a dental receptionist or front desk staff demonstrates excellent organizational skills and multitasking ability.
- Exceptional communication skills for handling multi-line phone systems, patient inquiries, and insurance verifications.
- Administrative experience that includes managing appointments, processing payments, and maintaining accurate records.
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude and attention to detail.
Join us to make a difference in patients’ lives through compassionate care and efficient service!
Pay: $24.00-$27.00 per hour
Expected hours: 34.0 – 38.0 per week
Benefits:
- Dental care
- On-site parking
Work Location: In person
