Experiential Programming and Outreach Manager
For Department use only.
The Faculty of Humanities, Office of the Associate Dean (Academic) (ADA), supports approximately 2500 undergraduate level students through the provision of services including: academic advising, study abroad programs, recruitment/admissions, experiential learning and career development.
In collaboration with the career services team, the focus for this role is to support the delivery of existing career and experiential programs in addition to the development and implementation of additional activities including, but not limited to, an internship program and course-based placement opportunities. Student-facing support will include one-to-one career advising sessions and workshop delivery on a variety of topics related to career development.
We are seeking candidates with experience in cultivating and maintaining collaborative relationships with a variety of internal and external stakeholders, including potential employers and community partners. The ideal candidate possesses knowledge and experience with career development and experiential learning theory, concepts and practices, particularly related to liberal arts students. Success in this role requires strong communication skills, including the ability to interact with diverse audiences with a high level of professionalism. In addition, the ability to manage multiple large-scale projects simultaneously is essential.
Responsible for identifying, developing, managing, promoting, evaluating, sustaining and supporting, programs, courses and placements related to education, career development and community engagement. Promotes student development, success and retention and enriches undergraduate education and career development, by coaching and providing services to students dealing with career choice, educational direction and goal progress. Builds strategic alliances with faculty, staff, student groups, and the greater community to create and maintain a culture of collaboration and partnership.
Purpose and Key Functions:
Identify, cultivate and maintain strategic employer and community relationships in the private, public and not-for-profit community.
Interview employer and community partners to understand recruitment needs.
Work with and advise faculty regarding the development and maintenance of placements for academic courses that meet the academic learning goals of the course.
Maintain relationships with employers and community partners and act as a liaison between faculty, staff, partners and students to ensure the timely communication of information and adherence to policies and procedures.
Interview students and review application documents to assess suitability and make decisions on acceptance to various programs and placements.
Provide individual coaching services and guidance to students in developing tools for career and academic success, including, but not limited to, development of learning objectives, developing and writing of grant applications, integrating experiential education into academic learning paths, seeking, finding and completing academic placements, job search strategies, interview skills, networking, and negotiation skills.
Conduct mid- and post- placement interviews and facilitate group debrief sessions with students to assist in the evaluation of learning experiences, assess successful achievement of learning objectives and develop future goals.
Deal sensitively, responsibly and calmly with students who present with serious medical, social, and psychological issues and refer to appropriate care.
Design and deliver workshops and presentations based on research, sound methodology and an understanding of students’ experiences and needs in response to faculty and student needs.
Write and deliver pertinent information for students, faculty and community partners for presentation in print and on-line formats.
Research and create content, learning plans, evaluation criteria and assessment methods, and courseware for various courses related to career planning, academic transition, leadership, and experiential education.
Write a variety of documents including, but not limited to, reference letters, correspondence of consequence and workshop plans.
Create, implement and maintain policies and procedures related to the programs and services offered.
Develop applications, evaluation and granting criteria for experiential grants and awards.
Use print and social media to create promotional strategies and materials to market program to potential applicants, visitors, and representatives from other institutions at fairs and open house events.
Plan and coordinate costs, logistics and resources, including catering and audio visual equipment, for events, information sessions, workshops and speaker presentations.
Update, maintain and verify statistical information for program participation for the purpose of program review and reporting.
Update, maintain and verify grade reports for students attending experiential education courses.
Gather, compile, and analyze information identifying labour market data, trends, and job opportunities, as well as trends in undergraduate education and needs and trends in the not-for-profit community.
Develop, implement and interpret evaluation tools to assess the effectiveness of programs as well as new areas of student need.
Understand and remain current with employment legislation and government mandates.
Understand and remain current with academic policy regarding placements, registration, and grading.
Participate on related committees and working groups to promote the work of the office.
Ongoing responsibility for supervising up to 9 casual employees at any one time.
Bachelor's degree in a relevant field of study.
Requires 3 years of relevant experience.
For Department use only.
Experience in cultivating and maintaining collaborative relationships with a variety of internal and external stakeholders, including potential employers and community partners
Knowledge and experience with career development and experiential learning theory, concepts and practices, particularly related to liberal arts students
Strong communication skills, including the ability to interact with diverse audiences utilizing a high level of professionalism
Ability to manage multiple large-scale projects simultaneously
Experience with McMaster software platforms, including Mosaic and OSCARplus would be an asset
NOTE: This job opening was originally posted on February 22, 2021.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.