Join the Harwood Ford Team!
We’re a family-owned and operated dealership looking for a driven and detail-oriented Automotive Service Advisor to join our fast-paced and customer-focused service team.
What You’ll Do:
- Be the first point of contact for customers in our service department
- Schedule appointments, open and close repair orders, and communicate repair timelines
- Work closely with technicians and the parts department to ensure efficient service delivery
- Process payments using a point-of-sale system and maintain accurate records and organized filing
- Provide clear, professional, and timely updates to customers about their vehicles
- Assist in maintaining an organized and efficient paperwork and documentation system
What We’re Looking For:
- A customer-first mindset with great communication skills
- Strong time management and organizational abilities
- Computer skills: Comfortable using Windows-based systems, Excel & Word
- Some automotive knowledge is an asset
- Ability to work well in a team environment and handle a fast-paced workflow
- Detail-oriented and capable of multitasking
- Must have a valid Class 5 Driver’s License
Schedule:
- Monday – Friday: 8:30 AM – 5:30 PM
- Saturday rotation every 3rd week: 7:30 AM – 4:00 PM
What We Offer:
- Competitive wage
- Performance-based incentives
- Group benefits package
- A positive, team-oriented work environment
- The opportunity to grow within a well-established and supportive dealership
Interested?
If you’re passionate about customer service and the automotive industry, we’d love to hear from you. Apply today and become part of the Harwood Ford family!
Job Type: Full-time
Pay: $18.50-$20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Vision care
Work Location: In person