Job Summary
We are seeking a highly organized and detail-oriented Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office. This position requires strong customer service skills, proficiency in data entry, and the ability to manage various administrative tasks efficiently. The Administrator will be responsible for maintaining records, providing excellent support to both staff and clients, and ensuring that all office procedures are followed.
Responsibilities
- Monitor and respond to emails in a timely manner, ensuring all inquiries are addressed appropriately. Prioritize and categorize emails for efficient handling, escalating issues when necessary.
- Provide exceptional customer service to clients and agents, addressing inquiries and concerns promptly.
- Perform data entry tasks accurately into computerized systems.
- Maintain client records and ensure confidentiality is upheld at all times.
- Utilize Excel for document creation, communication, and collaboration.
- Handle incoming phone calls with professionalism and proper phone etiquette.
- Support the team with various administrative tasks as needed to enhance office efficiency.
Experience
- Previous experience in an administrative role is preferred.
- Proficiency in data entry with a strong attention to detail.
- Familiarity with office software, particularly Excel.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong customer support skills and a commitment to providing outstanding service.
- Effective communication skills, both verbal and written.
If you are passionate about contributing to a positive work environment while delivering exceptional support, we encourage you to apply for this exciting opportunity as an Administrator.
Job Type: Part-time
Pay: $25.00-$28.00 per hour
Expected hours: 4 – 15 per week
Benefits:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Administrative: 1 year (required)
Language:
Work Location: Remote
Application deadline: 2024-11-12
