Our Logistics team is one of the main driving forces behind what we do. Making sure that all of our many products arrive on time and where they’re intended is a tall order. Fortunately, our Supply Chain & Logistics Team is an expert at orders, no matter what the size.
The Multi-channel Logistics Supervisor ensures that all Mutl-Channel Logistics (MCL) operations with 3PLs (Ingram, K&N, DHL, etc.), Web Carriers and DC appointment scheduling are carried in the most efficient and effective way. This role is the gate keeper of communications for MCL including DCs and transportation. The MCL Supervisor also supports new projects and initiatives that facilitate the transformation and development of the company and his/her direct reports
As a Multi-channel Logistics Supervisor, you will…
Lead a team of MCL Lean Engineers to design, execute ad implement projects and initiatives.
Use depth of knowledge to coach and develop team by setting priorities, managing performance, and identifying and implementing process improvements to enhance results.
Build and maintain a strong team by conducting weekly meetings to review both team and individual performance.
Provide development, coaching and guidance to all associates.
Establish, monitor, and maintain communications to ensure MCL operations are executed with the expected service levels. Including but not limited to appointment scheduling, inbound operations, inventory management, outbound operations, customer escalations, vendor on boarding, back order management, etc.
Monitor and communicate progress of projects and holiday planning with all areas of business to guarantee that delivery and replenishment objectives are met.
Maintain and update performance metrics and review internal processes for continuous improvement
We hope you are passionate about…
Innovation – as a tech company we are constantly changing and evolving; an openness and willingness to embrace change is critical
Logic and critical thinking – we’re largely a data driven company so consideration of all angles and viewpoints is vital
Having fun while being the best – we work hard but play harder.
The experience we need…
Diploma in Supply Chain, Logistics, Transportation Management
3-5 yrs General Logistics experience
2+ yrs Supervising 3-5 people
Proficient in Microsoft Office Suite (Work, Excel, PowerPoint)
Excellent communication and leadership skills
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology