Customer Experience & Sales Associate – Pharmacy Front Store
We are seeking a friendly, confident, and sales-minded individual to manage the customer experience in our pharmacy front store.
This position includes customer service, point-of-sale responsibilities, merchandising, inventory support, promoting pharmacy services, following up with potential customers, and helping generate new business through community outreach and relationship-building.
The right candidate will be professional, outgoing, organized, goal-oriented, and comfortable starting conversations with customers. Previous experience in retail sales, pharmacy, healthcare, wellness, hospitality, or customer service is preferred.
This is not only a cashier position. We are looking for someone who can provide excellent service, identify customer needs, introduce appropriate products and pharmacy services, and help build long-term customer relationships.
Responsibilities include:
- Providing exceptional customer service
- Processing front-store transactions
- Maintaining displays and inventory
- Promoting products and pharmacy services
- Following up on customer inquiries and leads
- Supporting community and clinic outreach
- Helping increase customer retention and front-store sales
Compensation
Competitive hourly compensation based on experience, with the opportunity for performance-based incentives tied to customer growth, service leads, and sales results.
Why Join Us?
You will join a growing, patient-focused pharmacy organization where initiative, strong customer service, and business-building efforts are recognized. This is an opportunity to develop your skills, take ownership of the front-store experience, and grow into a larger customer experience, sales, or community outreach role.
How to Apply
Please submit your résumé along with a brief response to the following questions:
- Tell us about a time you turned a customer inquiry into a successful sale or long-term customer relationship.
- How would you introduce a pharmacy service to a customer without making them feel pressured?
- What ideas would you use to bring new customers into a community pharmacy?
- Are you comfortable being measured on customer service, follow-up, leads, and sales performance?
- Please confirm your availability, including evenings and weekends.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Do you have Kroll Experience?
Experience:
- Kroll: 2 years (required)
- pharmacy: 3 years (required)
Work Location: In person
