Be a part of something bigger– help facilitate excellence in healthcare in Canada by improving people’s access, efficiency, and experience with diagnostic imaging. Through our 16 state-of-the-art clinics, Mayfair Diagnostics delivers high-quality diagnostic imaging and services, offering a wide range of screening, diagnostic, and interventional procedures in communities across Calgary and in Saskatchewan.
Status: Full-time
Location: Mayfair Administration
Hours: 37.5 hours per week
This role will come with a competitive salary with a bonus plan. Additionally, it will have a car allowance, generous vacation allotment, and RRSP matching.
This role is open due to a long-term leadership team member retirement and there will be a crossover period with that individual upon starting this role.
Position Purpose:
The Infrastructure team supports the overall mission and goals of Mayfair. Mayfair’s mission is to provide the highest quality of diagnostic services to our clients, in partnership with hospitals and community practitioners. This is achieved through attracting and developing outstanding clinical and support staff, investing in state-of-the-art technology, and improving access by leveraging our digital network.
Reporting to a Radiologist Partner on the Executive Committee, the Director of Infrastructure will be responsible for the overall vision and management of a team dedicated to supporting the growth and development of our diagnostic imaging practice. This includes but is not limited to facilities (accreditation, licensing, management, lease renewals, maintenance and construction), project and third-party service contract management, purchasing, equipment (maintenance, QA, lifecycle management), occupational health and safety and risk, budget and CAPEX planning and management, participation in business development initiatives and other related functions and activities.
The Director of Infrastructure is an essential member of the leadership team, having substantial influence not only on business growth, but the overall culture direction of Mayfair. This individual will have a team of direct reports, many of whom also have support staff, making engagement, development and team culture key focuses for this role.
Duties and Responsibilities
Facilities
- Manages the operation, upkeep and expansion of all Mayfair facilities and properties
- Point of contact for all landlords & property managers with respect to all property & lease matters
- Manages lease renewals
Risk Management and Regulatory
- Oversees the Occupational Health & Safety (OHS) program and provides leadership to the Infrastructure Health and Safety Specialist
- Oversees the development and maintenance of the OHS & Clinical Quality Management Systems manual and ensures policies & procedures are adhered to
- Ensures all College of Physicians and Surgeons of Alberta (CPSA), College of Physicians and Surgeons of Saskatchewan (CPSS) and Saskatchewan Ministry of Health (SK MoH) policies and procedures are in place and adhered to
- Manages and oversees all aspects of equipment and facility accreditation and licensing in AB and SK
- Assists Finance with annual insurance policy renewal, updates the facility & equipment Statement of Values information for the insurer and manages landlord insurance requirements
Equipment
- Researches, evaluates and makes recommendations for new equipment purchases
- Manages all tenders and requests for proposals for equipment purchases
- Manages disposition of used equipment
- Manages all equipment service agreements and vendor/supplier purchase contracts and pricing agreements
- Drafts the annual equipment replacement plan as part of the Capital Expenditure budget process
Business Development
- Participation in business development initiatives which consists of:
- Investigating business expansion opportunities and evaluating potential new clinic locations
- Managing renovations/expansions of existing facilities and all aspects of new facility design and development
- Creating budgets & project schedules for renovations and new facility development
- Managing lease negotiation & execution, ensuring all obligations stipulated in the lease agreement are met and adhered to
General Responsibilities
- Provides leadership to the Facilities and Construction Project Manager, Infrastructure Manager and their teams.
- Works closely with other members of the leadership team to ensure cross departmental collaboration for meeting of annual corporate objectives.
- Creates the annual budget for the infrastructure department, facility & equipment, repairs & maintenance, registration & radiation, and capital expenditures
- Assists in the development and implementation of processes to improve clinical efficiencies and streamline operations
- Maintain strong relationships both internally and externally with landlord and broker networks as well as third party service contractors.
- Keeps Leadership and Executive informed on all equipment and property issues
- Participate with the Executive Committee, Executive Chair and Managing Partners, and other members of the Leadership Team in charting the direction of Mayfair.
- Lead other projects or duties as assigned.
Qualifications
The Director of Infrastructure will utilize a blended approach to the practical application of the infrastructure portfolio combined with a naturally strategic style in dealing with peer, executive and external relationships. This person will be capable of gaining the respect of executives, senior management, and staff for the ability to implement swift, competent and effective change. The Director will have a strong personal orientation in operational services, change management and be an analytical thinker and pragmatic problem solver.
To successfully direct and manage the portfolio, particular characteristics and skills are key for success.
- Have a passion for the user experience at Mayfair Diagnostics
- Proven organization skills including preparing management reports, presentations, and action plans.
- Proven strengths in leadership, team building, oral communications, and meetings management.
- Have the interest and capability to search, investigate, evaluate, and present to the Executive for consideration; innovative ideas to create new opportunities to help the organization accelerate the achievement of its growth expectations.
- Capable of defining and accomplishing strategies and tactics that will support the desired growth.
- Capable of delivering progressive strategies that meet the demands of a fast-paced, high-demand environment.
Education and Experience
- An undergraduate degree in a related discipline required, MBA is an asset.
- The ideal candidate will bring a minimum of seven years of progressively responsible leadership experience in property/facility operations with at least five years of related management experience.
- Experience in construction as it relates to facility design and property management is desired
- Strong strategic thinking ability and excellent communication (written and verbal) and interpersonal skills are considered essential.
- Excellent organizational and project management skills
- Familiarity with Alberta’s Occupational Health & Safety Act, Regulations and Code
- A proven ability and track record of developing and engaging multi-disciplinary teams
- Strong problem solving and troubleshooting skills.
- Strong presentation and public speaking skills.
- Strong computer skills in all Microsoft Office Suite applications (Word, Excel, PowerPoint) and experience with SharePoint is an asset.
Mayfair Diagnostics (formerly Radiology Consultants Associated) is owned and operated by over 50 radiologists and employing more than 400 employees. We have been leading the way in delivering specialized and diverse medical imaging services using state-of-the-art technology since 1911. Mayfair offers private exams at our Mayfair Place and Regina Centre Crossing locations, and proudly serves more than 700,000 patients and provides more than 90,000 teleradiolgy interpretations each year.
Our vision is a world in which every person has clarity about their health. We are focused on the needs of our local communities in partnership with physicians and hospitals. We know that our employees are the key to our company's success and future growth. If you're a person who is motivated to go above and beyond, inspired by working with the best, and compelled to do the right thing, our organization is the right choice for you.
Mayfair Diagnostics is an equal opportunity employer and values a diverse workforce that is representative of the communities we serve. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and won’t be used in the selection process.
Mayfair collects, uses, and discloses your personal information in accordance with the provisions set out in Alberta's Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA). These provisions may include but are not limited to:
- Confirm certifications and qualifications
- Perform reference checks
- Contacting candidates to schedule zoom, telephone, and in-person interviews
- On successful employment, transfer of relevant information provided to create an employee record in Dayforce, our Human Resources Information System
- Upon hire, submit background screening through a third-party provider, Sterling Talent Solutions.
If you have any questions regarding Mayfair’s policy on collection, use, or disclosure of personal information, please contact Human Resources at
[email protected]. If you have any questions regarding Mayfair’s Privacy Policy, please contact Mayfair’s Privacy Officer at
[email protected].
