Job Summary
We are seeking a dedicated and proactive Client & Support Representative to join our dynamic team. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and client relationships.
Responsibilities
- Provides administrative support to ensure efficient office operations.
- Maintains physical and digital filing systems.
- Responds to emails and other digital queries and correspondence.
- Inputs and updates information in databases and spreadsheets with speed and accuracy
- Uses word processing software to create and edit documents.
- Works closely with other administrative staff and supports other colleagues as needed.
- Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with CRG’s policies and procedures
- Ensures that deadlines are met and adapts to changing priorities.
- Presents a positive and professional image for the organization.
Qualifications
- High school diploma or equivalent
- Administrative experience or experience working in an office setting preferred
- Digital literacy and research skills, including the ability to analyze the reliability of information
- Familiarity with standard office platforms, such as Microsoft Office and Excel
- Accurate record keeping
- Excellent written communication skills
- Effective time management and multitasking abilities.
- Organizational skills
- Accuracy and attention to detail
- Interpersonal skills, professional and courteous demeanour, excellent office and phone etiquette
- Ability to work well under pressure and navigate multiple deadlines
- Proactive approach to problem-solving and process improvement
- Ability to work well independently and in collaboration with others
Please forward your resume along with a cover letter and salary expectations.
While we thank all of those who apply, only those who are selected to proceed in the recruitment process will be contacted directly, no phone calls please.
Job Type: Full-time
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Experience:
- Customer relationship management: 1 year (preferred)
- administrative: 1 year (preferred)
Work Location: In person
